Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Brilliant Audio
on September 21, 2023
Posted by: WearyManatee
[This review was collected as part of a promotion.] Buds 2 Pro bring audio from excellent to impeccable. The buds Pro audio was already one of the best in the true wireless earbuds field and the next generation of earbuds somehow even further improves.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Won't stay in ears
on September 21, 2023
Posted by: Makk
from Ma
Expertise:Intermediate
Got these about 8 months ago, the sound is great, noise canceling works pretty good. The worst thing is they don't stay in your ears. I've tried many different type of ear tips and nothing works. Even sitting down you can feel them slipping out, forget about running. I started using my first pair of buds again, glad I didn't trade them in.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hey Makk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality of your device. We do have available conform foam ear tips on our website that are compatible with this device and are helpful to our customers to get the most secure fit. You can also perform a fit test while wearing the buds in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds pro 2 have a wide rich sound stage!
on September 21, 2023
Posted by: TheGrey
[This review was collected as part of a promotion.] I own a lawn care business. I have been using Samsung's buds + for several years while mowing. I recently accidentally shredded one of the buds. After some research I settled on the buds pro 2 for work. I was not disappointed after receiving them. They sound better across all spectrums than my Sennheiser tmw2's. The best part is I now how active noise cancelling (works great) and I have some water protection. I highly recommend this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds2 Pro great sound performance
on September 21, 2023
Posted by: JsGotGalaxys
[This review was collected as part of a promotion.] I've used my Galaxy Buds2 Pro daily for over 6 months. The battery charge, sound quality, comfortable fit, noise canceling have performed top notch. I have noticed some problems only with wireless charging from time to time as the case seems to have some difficulty starting and maintain chrging on various wireless charging pads. Ive had zeron issues with cable charging and I would absolutely buy the Galaxy Buds devices again in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best, richest sound quality availab
on September 21, 2023
Posted by: Loves2Shop
[This review was collected as part of a promotion.] I use my buds whenever I'm doing anything, that doesn't require my complete attention to ???? The noise canceling feature totally makes it the winner above and beyond all others, hands down. And the design makes it a comfortable it no it's for 30 minutes while in the kitchen, or 4 hours doing the yard work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved until saddest day ever
on September 21, 2023
Posted by: GRIZZY93
[This review was collected as part of a promotion.] I loved my buds until they sadly were put into the washing machine. Now unfortunately it sounds as though I'm under water any time I try to use them. I was extremely sad that day as I used them often. I'd love to replace them, but until I have the extra cash it's not an option. I'd recommend though 10/10 over air pods or any other brand- Samsung will always be where it's at for me!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These earbuds have amazing sound and build quality
on September 21, 2023
Posted by: LoveTheBuds091400
[This review was collected as part of a promotion.] I use my buds 2 pro anytime I want audio from my phone wether that be youtube or music even tiktok.
I especially love the feature where you talk and it turns down the music.
The double tap edge works really well and I use it all the time.
Anc is a little finicky like I can still hear voices a little but it's not something I use all the time so it doesn't bother me much.
The fit is Amazing!! I Love it wasn't sure about there being no wingtips but woah was I blown away when I put them in and the comfort omg just perfect.
The audio quality what can I even say besides beautiful audio, love the bass and the treble and the sound doesn't get distorted easily either.
Battery is also good quick charge lasts me about 4-5 hours with the feature where u hear backround noise and about 30 percent volume.
My full honest review on the Samsung galaxy buds 2 pro and I got to say best earbuds I've ever had even though the price is a little steep it's still worth it in my opinion.
I especially love the feature where you talk and it turns down the music.
The double tap edge works really well and I use it all the time.
Anc is a little finicky like I can still hear voices a little but it's not something I use all the time so it doesn't bother me much.
The fit is Amazing!! I Love it wasn't sure about there being no wingtips but woah was I blown away when I put them in and the comfort omg just perfect.
The audio quality what can I even say besides beautiful audio, love the bass and the treble and the sound doesn't get distorted easily either.
Battery is also good quick charge lasts me about 4-5 hours with the feature where u hear backround noise and about 30 percent volume.
My full honest review on the Samsung galaxy buds 2 pro and I got to say best earbuds I've ever had even though the price is a little steep it's still worth it in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly Recommend! Amazing Quality Earbuds
on September 21, 2023
Posted by: KimberlyDawn22
Expertise:Beginner
I've had my pair for about 1-1 1/2 years now and they are still like new. I use them 8-12 hours a day at work. I love the noise cancelling, it really makes my extremely noisy work environment quietier. The sound is amazing. I also love how the battery and case percentage come up on my screen when connected. They fit perfectly in my ears and stay there. Highly recommend these to anyone.
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US