Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Mise à jour du mode transparence
on September 18, 2023
Posted by: Limsa93
[This review was collected as part of a promotion.] Tout est excellent dans l'ensemble sauf le mode transparence. Une mise à jour serait le bienvenu Et l'autonomie n'est pas endurante
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Sound
on September 18, 2023
Posted by: Alwayzwri8
[This review was collected as part of a promotion.] The sound quality of the Samsung Galaxy Buds2 pro is exceptional, offering clear and well-balanced audio with rich bass and crisp treble. The immersive sound experience enhances music, podcasts, and calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound features need tweaking
on September 18, 2023
Posted by: Cdawgisland
[This review was collected as part of a promotion.] I use the buds pro while I work out and play basketball. They don't always stay in the ear while doing certain moves such as squats and push-ups. The noise canceling doesn't seem to do much but the sound is still good but you can still hear everything around you. The touch sensitivity can be weird at times. Sometimes my hair is able to press pause but then sometimes my fingers can't even make it play.
The battery life on it is great. I can go maybe a whole week before needed to charge and they haven't died on me yet.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 27, 2023
Hi Cdawgisland, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you enhance your enjoyment while using your buds and troubleshoot your difficulties. With regards to the fit, if you have tried using the additional ear tips included in the package, we do have conform foam ear tips available on our website that may help you get a more secure fit that is better for those workout times. You can always turn off the touch settings if you are finding them to be more frustrating than helpful. This can be done in the Samsung Wearables App. There are three different sound options that you can explore with regards to the noise. The ANC features should block out the majority of the noise around you. The off setting will let through some noise but only what could come through around the buds. The ambient sound feature will allow you to hear everything going on around you for safety or preference. We appreciate you being a Samsung customer, and we have provided a link to the Samsung Support Team if you have questions or would like further assistance with your device. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good but...
on September 19, 2023
Posted by: Caesar
[This review was collected as part of a promotion.] It's vers doid but the headphones getter out of the box when i drop it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bang for the bucket
on September 19, 2023
Posted by: AlanLoveTheBuds
[This review was collected as part of a promotion.] I have been away with samsung for 3 years now that I am back with it, I have no regrets especially with the galaxy buds pro 2 I am enjoying every music I listened too, with the features of noise canceling, ambient sound and my favorite part long lasting battery life I would really recomend this product to friends and family It's so comfy and you get what you pay for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound but they tend to fall out
on September 19, 2023
Posted by: Chewygorilla
[This review was collected as part of a promotion.] So I mostly use my buds for work. I do a lot of calling and I need to keep my hands free to write down information. The call sound is always perfect. But they tend to fall out of my ears and I've tried using the different size rubber pieces to no avail.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit in ears
on September 19, 2023
Posted by: Preet110
[This review was collected as part of a promotion.] I'm using samsung from last 10 years and usually problem with me was these buds fall out of my ears but this new buds 2 pro solved this problem, this is the best sounding and best fit earbuds by samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2 Pro: Audio Revolution
on September 19, 2023
Posted by: Blackbeard2795
[This review was collected as part of a promotion.] The Galaxy Buds 2 Pro in black are Samsung's latest entry into the wireless earbuds market, and they come with high expectations. As a follow-up to the successful Galaxy Buds Pro, these earbuds aim to deliver even more in terms of audio quality, features, and comfort.
**Design and Build**
Samsung has always been known for its sleek and modern designs, and the Galaxy Buds 2 Pro continue this tradition. The black color option adds a touch of sophistication and blends seamlessly with any outfit. The earbuds themselves are compact and lightweight, making them comfortable for extended wear.
**Sound Quality**
The sound quality on the Galaxy Buds 2 Pro is exceptional. The earbuds deliver clear, detailed audio with a rich bass response. Samsung has equipped these buds with advanced drivers and a customizable equalizer, so you can fine-tune the sound to your liking through the Samsung Wearable app. Whether you're into heavy bass, crisp mids, or sparkling highs, these earbuds can adapt to your preferences.
**Active Noise Cancellation (ANC)**
One of the standout features of the Galaxy Buds 2 Pro is their ANC capability. The noise cancellation effectively blocks out ambient sounds, creating an immersive listening experience. It's particularly useful when commuting, working in noisy environments, or simply enjoying music without distractions. The ability to adjust the ANC levels in the app adds to the versatility of these earbuds.
**Design and Build**
Samsung has always been known for its sleek and modern designs, and the Galaxy Buds 2 Pro continue this tradition. The black color option adds a touch of sophistication and blends seamlessly with any outfit. The earbuds themselves are compact and lightweight, making them comfortable for extended wear.
**Sound Quality**
The sound quality on the Galaxy Buds 2 Pro is exceptional. The earbuds deliver clear, detailed audio with a rich bass response. Samsung has equipped these buds with advanced drivers and a customizable equalizer, so you can fine-tune the sound to your liking through the Samsung Wearable app. Whether you're into heavy bass, crisp mids, or sparkling highs, these earbuds can adapt to your preferences.
**Active Noise Cancellation (ANC)**
One of the standout features of the Galaxy Buds 2 Pro is their ANC capability. The noise cancellation effectively blocks out ambient sounds, creating an immersive listening experience. It's particularly useful when commuting, working in noisy environments, or simply enjoying music without distractions. The ability to adjust the ANC levels in the app adds to the versatility of these earbuds.
Value
5
Written by a customer while visiting Samsung US