Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Buds 2 Pro
on September 11, 2023
Posted by: Audiophile
[This review was collected as part of a promotion.] Loving the great sound that come out of these earbuds. They connect to my S23 Ultra seamlessly. They have long battery life. Ambient sound mode is helpful when around friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I have owned!
on September 11, 2023
Posted by: Oskkar
[This review was collected as part of a promotion.] I had iPods as my listening device. However, I switched to Samsung buds and I got to say I live these buds pro 2. They are clear and easy to work with. I could have them on for hours and won't hurt my ears. I will never go back to iPods again I am sticking with Samsung buds pro 2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity
on September 11, 2023
Posted by: Yamajr1
[This review was collected as part of a promotion.] I mainly use my headphones to listen to music I like the ambient noise canceling features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
These buds kept breaking
on September 11, 2023
Posted by: Kalezae
[This review was collected as part of a promotion.] I love the quality and bass of these earbuds and I use it everyday for work. BUT i've had to get it repaired 2 times in the last 3 months because my left earbud stopped output on the spind and it was very disappointing for a brand like samsung.
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 21, 2023
Hey Kalezae, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you enjoy the sound quality and balance of your device. We do always recommend ensuring your buds are cleaned on a regular basis to ensure nothing is blocking the sound or affecting the hardware. We have provided a link to an article below about how to clean your buds. We appreciate you being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My opinion
on September 11, 2023
Posted by: JRock4Life
[This review was collected as part of a promotion.] Used mainly while walking outdoors. Great ANC and sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Comfy ears
on September 11, 2023
Posted by: Bikeboy
[This review was collected as part of a promotion.] These tend to stay in my ears well. They also worked great under my motorcycle helmet which I've found to be rare since all the exposed outside is smooth.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noise control
on September 11, 2023
Posted by: Prospective
[This review was collected as part of a promotion.] Music while I'm out. Helps block every other noise out while I'm out and about while listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic earbuds
on September 11, 2023
Posted by: Docnoq
[This review was collected as part of a promotion.] I bought these Buds2 pros after losing my previous pair of originals on a flight and the new version is definitely a step up. The app now helps you find a good seal and recommends the proper size tips for you. I notice a huge improvement in sound quality and noise cancelation now. One other perk which will prove useful if I misplace these news buds is the ability to locate the through the Wear app. Overall I am loving these new buds!
Value
5
Written by a customer while visiting Samsung US