Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Trade in was worth it!
on September 11, 2023
Posted by: Pdeezy3000
[This review was collected as part of a promotion.] I bought these earbuds because I wanted something smaller than I currently had with the Bose quiet comfort earbuds. I absolutely love these, they are very comfortable. They fit in my ear perfectly. Which has always been a problem in the past with my earshape for some reason. They are wonderful, the bass is awesome. You don't have to have them turned up very loud to really get how good they are. I bought these as a treat for myself from my birthday and I'm glad that I did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound balance, but not perfect as a whole
on September 11, 2023
Posted by: Mellocustoms
[This review was collected as part of a promotion.] Overall, I would give them a 7.5 out of 10. Their best features are the comfortable design, good call quality and connection strength. I've walked about. 1 miles away from my phone and still held connection to my phone. I can have them in my ears for hours and have no issue with comfort. They almost disappear in your ears as far as feel goes. The sound is very impressive for such a small bud, absolutely no complaints in that department. The bass is anything could be improved on.
For the improvements, I think transitioning into foam tips would greatly improve the noise cancelling abilities of the device. Somehow if we can get the passive noise suppression to be improved, that'll have a huge impact on the performance in that category. Ambient sound is great as is. The battery life being 5hr(at best) leaves a lot to be desired. I've owned several galaxy buds since their introduction to the market. And if somehow we can get the battery life to contest that of the don't xm5... it'll be game changing. As Samsung, you have to pump out the best quality you can possible, even if it costs a bit more. People would rather pay more now for a quality product than continue buying year after year for minor improvements. The technology is out there. Let's make the most of it 👏🏾
For the improvements, I think transitioning into foam tips would greatly improve the noise cancelling abilities of the device. Somehow if we can get the passive noise suppression to be improved, that'll have a huge impact on the performance in that category. Ambient sound is great as is. The battery life being 5hr(at best) leaves a lot to be desired. I've owned several galaxy buds since their introduction to the market. And if somehow we can get the battery life to contest that of the don't xm5... it'll be game changing. As Samsung, you have to pump out the best quality you can possible, even if it costs a bit more. People would rather pay more now for a quality product than continue buying year after year for minor improvements. The technology is out there. Let's make the most of it 👏🏾
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise cancellation
on September 11, 2023
Posted by: Wheatbread
[This review was collected as part of a promotion.] I use my buds for mostly music and videos. The active noise cancellation is by far the best of any earbud out there. I fly consistently and can barely hear the engine noise when flying and having the earbuds in, making it easier to relax and sleep on those long overnight flights!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product!!
on September 11, 2023
Posted by: Mickie
[This review was collected as part of a promotion.] I love my earbuds. Not only does it have noise canceling but it also has noise enhancement!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise canceling
on September 11, 2023
Posted by: EverybodyPoops
[This review was collected as part of a promotion.] Being able to hear my surroundings by just touching the bud pro 2 is amazing. No more taking out head phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4 stars, good but not great.
on September 11, 2023
Posted by: Random
[This review was collected as part of a promotion.] I use these daily for work and for the gym. Very reliable, good sound quality, good battery life. The noise cancelling drowns out the sound decently but no where as good as higher end ear buds. Also no issues connecting with blue tooth.
Complaints would be that these seem to fall out of my ears when working out. When I'm doing more active exercises like running or jogging I constantly have to keep pushing them back in my ear. They seem to fall out even when I'm not doing cardio, just lifting weights. I've tried all the different size ear plug attachments and none seem to work. I know all ears are different so this is subjective. One other minor complaint is that there seems to be constant updates to the galaxy app when the ear buds connect, only takes a few seconds but the prompt to update seems to be very frequent with no new real noticeable user features.
Overall good set of ear buds, definitely recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and audio quality
on September 11, 2023
Posted by: LarryL
[This review was collected as part of a promotion.] The newest iteration has great features such as more sensitive and responsive touch buttons. Many plugs for sizing and the active noise canceling is one of the best on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 11, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very nice sound resolution, I can hear clearly wherever I'm, usually I use my Buds2pro for meetings and work calls.
Value
5
Written by a customer while visiting Samsung US