Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Excellent Earbuds
on September 11, 2023
Posted by: Sergi124
[This review was collected as part of a promotion.] I really like these earbuds because the sound quality, noise cancelation, and the overall build quality is absolutely amazing! The only gripe I have about these earbuds is that they tend to fall/slowly slip out of your ear pretty frequently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Does not seems to fit in ear canal well
on September 11, 2023
Posted by: Hnearbuds6
[This review was collected as part of a promotion.] Good sound but difficult to get good fit in ear canal. Tried various eartips(stock as well as aftermaket eartips)- good battery life, decent sound- but fitment is an issue.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 20, 2023
Hey Hnearbuds6, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the sound quality of your device. We have provided the next few steps to help you troubleshoot the fit of your device. We have provided an article that outline how to set the buds in your ear for the best fit. We also recommend trying a fit test while wearing the buds in the Samsung Wearables App. We have also included a link to the Samsung Support Team if you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great features but has no Mic.
on September 11, 2023
Posted by: SpaCityGardener
[This review was collected as part of a promotion.] They have no microphone, so your phone has to be close enough to you to pick up your voice.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly
on September 11, 2023
Posted by: Semioya
[This review was collected as part of a promotion.] I love how it allows you to hear what's going on around you. I just wish it would automatically pause when it does that. It also can be used for those with adhd. You don't have to listen to anything and it will mute the amount of noise around you and still allow you to hear someone talking to you. It has a very good range and you can be quite a distance away from your device and it will still play. I love it and am glad I made an investment towards these earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product with great features
on September 11, 2023
Posted by: Listentothemusic
[This review was collected as part of a promotion.] I love my Galaxy Bud2 Pro. I had an earlier version of Galaxy Buds and decided to upgrade. I love listening to music and the first time I used the Galaxy Buds2 Pro, I was amazed at the sound quality. Let's just say, I instantly fell in love with them and knew I had made an excellent choice in upgrading.
I already knew that these buds would have some excellent features but was amazed at just how many options via the Galaxy Wearable app. One of my favorite features is the Active Noise Cancelling. With this turned on, it is like I'm in a extremely quite room while listening to my music. While I'm at home, I can turn on Ambient Sound to hear my surrounding. Another one of my favorite options is that these buds will detect me talking and automatically lower the volume, and turn on Ambient Sound when it detects a voice, via the voice detect option in the app. What an incredible and smart feature and I do not have to worry about lowering the volume of my muisc. One of the newest features just became available via an update to the buds. It allows extra sound via Ambient Sound mode to be heard. What is so smart via this updated feature, is that you can control the volume per each bud. How cool is that? Besides listening to music, I found recently a cool feature that will pair my buds via bluetooth to my Samsung TV. Now I can watch a movie without disturbing my family at night!
Overall, I love my Galaxy Buds2Pro and glad I upgraded to them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Significant improvement over the last gen
on September 11, 2023
Posted by: Martooph
[This review was collected as part of a promotion.] I love my first gen Samsung buds but the Gen 2 are a significant improvement. Sound quality and build quality are phenomenal. The features are great and innovative
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They freaking fit!!!!
on September 11, 2023
Posted by: BigEar4life
[This review was collected as part of a promotion.] I love the fit that they actually have they allow me to be able to go to sleep and still have the earbud in my ear even having oily skin in my ear the earbuds hardly ever fall out the only thing I wish I had was more hypoallergenic earbud pieces.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Audio Quality
on September 11, 2023
Posted by: EcstaticGalaxyLover
[This review was collected as part of a promotion.] The Galaxy Buds2 Pro are the best true wireless headphones money can buy! The battery life is excellent and the Ambient Audio is very good, and so is the Active Noise Cancelling. I also love the 360 Audio with head tracking, and the ability to record binaural audio while recording videos! I would 100% recommend these to anyone who's in the market for headphones!
Value
5
Written by a customer while visiting Samsung US