Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
This product has good features, limited sound feat
on September 11, 2023
Posted by: Darrow115
[This review was collected as part of a promotion.] I use my Galaxy Buds2 Pro for my everyday college life. When walking to class, dtudying in lecture halls, or for entertaining reasons(streaming services) from my phone, tablet and laptop. Galaxy Buds2 Pro is a great sevice for the samsung ecosystem. Gives me more options towards the ecosydtem and makes thing easy for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good device
on September 11, 2023
Posted by: Virchow
[This review was collected as part of a promotion.] I've had this earphones for about 1 year. So far they work pretty good. The only problem I would say is that they fall from my ear and the bigger tips are too big.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good earbuds for everything but longevity
on September 11, 2023
Posted by: Gemini4
[This review was collected as part of a promotion.] Good sound, great fit, cool design, helpful and efficient touch controls, and a small compact case. Only downside is they will most likely stop working fully in a few months. They will usually replace or fix them for free though but it's an annoying process.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 18, 2023
Hello Gemini4, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are loving the sound, fit, and design of your buds. We would be more than happy to offer preventative measures if possible for the difficulty you are referencing with your device. We have included a link to the full product manual, an article to help with tips on cleaning your buds, and the Samsung Support Team. Thank you for being a Samsung customer. -Elizabeth
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
How to clean your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00086123/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Budspro 2
on September 11, 2023
Posted by: Anas05
[This review was collected as part of a promotion.] Very good , only downside is the battery doesn't last long enough sometimes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's great noises
on September 11, 2023
Posted by: Abosadan09
[This review was collected as part of a promotion.] The headphones are very excellent, the isolation is strong, and the surround sound is outstanding. I liked the product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing overall experience
on September 11, 2023
Posted by: Etangerine
[This review was collected as part of a promotion.] On a typical day I use my Buds2 Pros for around 2-3 hours and usually when ever I am studying or commuting. The ANC comes in very handy when you need a quiet space where you can hear video recordings or if you wanted to listen to your daily discovery. The sound quality is great with a more balanced overall profile than I have heard from most other bluetooth earbuds. The only complaint I would have with the Buds2 Pros are that my ears do not seal very well with any of the included tips so the ANC doesn't work as well as it could unless I push the earbuds into my ear a little harder.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds are very professional. Those are the best de
on September 11, 2023
Posted by: Pilot25
[This review was collected as part of a promotion.] Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe my buds I love it .Buds are very professional. Those are the best devices. I use it everyday, are very important for daily. All my friends like the buds. I don't have words for describe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on September 11, 2023
Posted by: Hotsaucejohn
[This review was collected as part of a promotion.] I use these alot for when I'm doing computer work or even when I'm grocery shopping. I love the hands free capability of them and being about to seamlessly switch from phone to table to watch. I had the original buds pro and these are a big step up in sound quality.
Value
5
Written by a customer while visiting Samsung US