Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best Buds I've ever had.
on September 11, 2023
Posted by: Busymomof3
[This review was collected as part of a promotion.] I use my device for work, home, for everything. I am a busy mom of three girls so it helps to not have to rush for my phone when it rings. All I have to do is tap my earpud to answer my calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Absolutely love them, with a few small hangups.
on September 11, 2023
Posted by: GalaxyEyes
[This review was collected as part of a promotion.] I love noise-cancelling earbuds for working around the house and for helping me focus at work. The buds2 pro have been amazing in terms of audio quality, battery life, and overall user-experience. I found myself programming the single, double & triple tap options to fit my workflow, and now I can't go back.
Now the cons are the buds are trackable if you lose them, but the case itself is not. If the case is empty & lost, there's not a way that I've found to see where I may have left it. It's more of an issue for someone like myself who is squirrely & forgetful on a good day, but I still love my buds.
Another minor issue I have is with the sensitivity of the touch on the earbuds themselves. Sometimes I need to adjust the earbud in my ear if I've been moving around a lot, and that touch is enough to pause my music.
I'm also guilty of taking one out temporarily and putting it somewhere other than the case, but the earbud seems to remain active & receptive to touch. So once I put it back in or move it around in my hand, I may have some music/audiobook interruptions.
Overall though I would highly recommend these to anyone who values good audio quality, npise-cancellation, and a feature-rich experience. I have a Galaxy A54 and I use my buds on everything from my phone to my work laptop to my gaming PC with a bluetooth adapter without issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Overall Samsung Earbuds
on September 11, 2023
Posted by: Ruleon101
[This review was collected as part of a promotion.] Overall the best samsung earbuds if you use a Samsung device. I use the esrbuds from listening to music to watching videos to calling people. These do not disappoint. Bass is punchy, audio quality is crisp, and people have no issue hearing me over calls.
These connect right away to my Samsung phone and the user experience is seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, easy to lose.
on September 11, 2023
Posted by: Likeabite
[This review was collected as part of a promotion.] This device has a great sound and pretty good noise cancelling as well. There's a lot to love about it, including the color. However, it easily slips out of your ear at times and the find earbuds feature is not loud enough in a lot of environments.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Wireless Buds
on September 11, 2023
Posted by: BHazard
[This review was collected as part of a promotion.] The Buds 2 Pro along with Wavelet are an excellent combo.
Normally I like to use an Audiophile USB DAC for the best sound, but with Wavelet I can get the Buds 2 Pro sounding even higher quality than they already are.
The convenience of Wireless and Noise Cancelling beats out using a wire and a USB DAC.
Normally I like to use an Audiophile USB DAC for the best sound, but with Wavelet I can get the Buds 2 Pro sounding even higher quality than they already are.
The convenience of Wireless and Noise Cancelling beats out using a wire and a USB DAC.
The only con is that you need a Samsung device for "Scalable Codec" and the best sound. If this had Qualcomm aptX Lossless and Adaptive, I could have used them for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best for me
on September 11, 2023
Posted by: Hollander
[This review was collected as part of a promotion.] I wanted a pair of buds that sound great, deal with gym conditions, and hold a reasonably long charge. The Samsung Buds 2 Pro has checked all the boxes for me. I don't think I can find a higher quality set of buds with an excellent supporting app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds + still work great
on September 11, 2023
Posted by: Njh0004
[This review was collected as part of a promotion.] Use them daily for work calls, and constantly in use during the day for music and media when not on the phone.
Despite being a few years old, work and feel great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An unparalleled audio experience
on September 11, 2023
Posted by: AverageSensei
[This review was collected as part of a promotion.] The Galaxy Buds 2 pro have a very sleek design that blends in with any outfit, the earbud style is ergonomic and fits comfortably in the ear for prolonged periods of time.
The Active Noise Canceling is a feature I don't see myself living without, weather is walking in the city or at a Monster Truck show, the active noise canceling works wonders by isolating all outside noise and giving you a bubble effect around you.
The Ambient Sound is also a great feature for when you want to record a professional video, enable the 360° audio recording feature and your videos will record audio from all angles.
Some extra neat features are voice detect and head tracking.
Voice detect will lower the music and enable Ambient Sound when you begin a conversation and then it reverts back to normal once the conversation is over.
Head tracking simulates the phone is a cinema screen so when you turn your head the sound follows the screen (if that makes sense).
Voice detect will lower the music and enable Ambient Sound when you begin a conversation and then it reverts back to normal once the conversation is over.
Head tracking simulates the phone is a cinema screen so when you turn your head the sound follows the screen (if that makes sense).
Last but not least the buds2 pro can last for a long time before needing to be charged, but if you ever need some extra juice just lay the case on the back of your S23 Ultra or other supported Galaxy Device and it will wirelessly charge.
Value
5
Written by a customer while visiting Samsung US