Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Perfect match
on September 11, 2023
Posted by: 2mil3zhi
[This review was collected as part of a promotion.] I had another brand of buds, and they worked OK, but I figured since I bought a S23 ultra I'd get some galaxy buds. I love how smooth the connection is. They sound great and fit relatively well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds I've owned
on September 11, 2023
Posted by: AmandaS
[This review was collected as part of a promotion.] I use my buds for listening to music and audio books- usually while working out, running, cleaning, or using public transportation. I've really struggled with finding a good pair of headphones. I have very small ears and most buds are uncomfortable. These I can wear comfortably for up to 90 minutes. They hold a charge well and cancel out all outside noise. I love how its compatible with my Samsung phone. I wish I would have tried these years ago!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on September 11, 2023
Posted by: StudioLB
[This review was collected as part of a promotion.] I use my ear buds for leisure and work. They have the option to slightly hear background noise or cut it out completely. I am highly satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound, but...
on September 11, 2023
Posted by: GalaxyGuardian
[This review was collected as part of a promotion.] They just sit on a shelf because I can't keep the left one in my ear.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 15, 2023
Hey GalaxyGuardian, thank you for sharing your feedback on the Samsung Galaxy Buds2 Pro. We understand our customers have a wide variety of both shape and sizes in the ear. We provide with your Samsung Galaxy Buds2 Pro additional silicone tips in a few sizes to help with the fit. If that does not resolve this, we also have foam conform ear tips available on our website that are compatible with this device and offer a secure fit. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great all around buds for the price.
on September 11, 2023
Posted by: ET782020
[This review was collected as part of a promotion.] I use my buds for calls, audiobooks, music and anything else I could do with them. Spend hours with them on, mow the lawn, paint, drive, walk/hikes, ride my bike, love the amount of features, build quality, price, comfort level balance I get with these, before I had 4 pairs, depending on the activity, now I only wear these, I'm now a believer and will remain loyal unless they somehow ruin them, which I don't see them doing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 11, 2023
Posted by: Chris01
[This review was collected as part of a promotion.] Great product, fit for all occasions.
I used the eardbuds for work, gym, in home, are very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear
on September 11, 2023
Posted by: Khakimoose
[This review was collected as part of a promotion.] I use my Buds daily! I work in an open area and wearing these allow me to focus on the job at hand rather than listening in on others conversations and losing track of what I'm trying to do. I love that you can turn on/off noise control. This allows you to hear what's playing through the buds without hearing what's going on, or allows you to hear what's playing through the buds but also hear some background noise so no one sneaks up on you. I find myself alternating between both in or just one in, and you can use both independently (I have had a pair by another brand and was only able to use the left bud independently). I did research what would be the best for the price and this one came to the top! I've always opted for Samsung, but went in open minded and willing to try another brand if better, but happily this was at the top! My only issue is I have a hard time being on a call for a long time because with my talking I end up working a bud out. (I think I have in-between eas sizes though.) Highly recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 11, 2023
Posted by: BudMore
[This review was collected as part of a promotion.] I use my buds2 all day while working on the phone and listing to music or videos.
Value
5
Written by a customer while visiting Samsung US