Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Not fit for running
on September 10, 2023
Posted by: Joy1234
[This review was collected as part of a promotion.] Nice buds but they are uncomfortable to run/jog with them. They fall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Work perfectly no complaints fitting like i expect
on September 10, 2023
Posted by: Jayph12
[This review was collected as part of a promotion.] Some best feature in Samsung is open multi windows,good screen recording make you choose how to to use microphone or media and a lot more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound
on September 10, 2023
Posted by: Sexxymo
[This review was collected as part of a promotion.] The sound quality is excellent clear and sharp. Noise cancellation works. Love these buds. The best so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds 2Pro
on September 10, 2023
Posted by: Dmann503
[This review was collected as part of a promotion.] Wish they got a little louder. Also the ambient sound has glitch and doesn't work well.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 14, 2023
Hi there Dmann503, thank you for sharing your thoughts with us on your Samsung Galaxy Buds2 Pro. We would love nothing more than to help you troubleshoot the audio features of your device. We have included a link to an article below about using the Ambient Sound feature. We have also included a link to the Samsung Support Team if you are still experiencing the glitch you mentioned to offer troubleshooting and warranty options if you are still within the one year period. Thank you for being a Samsung customer. -Elizabeth
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078084/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Use Ambient sound on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078084/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds forever
on September 10, 2023
Posted by: Mir122
[This review was collected as part of a promotion.] This is the best buds samsung has made yet
Music and call quality is excellent
Perfectly designed to wear
Always recommend 👌
Music and call quality is excellent
Perfectly designed to wear
Always recommend 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These have great sound quality and I they fit well
on September 10, 2023
Posted by: Lilfrog1983
[This review was collected as part of a promotion.] I listen to music when I'm working. And watching videos on my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice functionality
on September 10, 2023
Posted by: Chubapitdroid
[This review was collected as part of a promotion.] I like the functionality a lot and multiple pairing tradeoff. Not necessarily perfect. Music quality and tuning is decent enough considering everything offered.. the call quality is great though.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They Fit really well for my ears...comfortable.
on September 10, 2023
Posted by: EcoSparkee
[This review was collected as part of a promotion.] So far, I really like them. I've only had them for a few days so far. They have a better fit than my old Samsung buds. Deactivate noise-canceling works very well for background noise. And I really liked that they sense voices and can turn that feature off automatically. They have really good sound quality as well.
Value
5
Written by a customer while visiting Samsung US