Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best of all the buds
on October 7, 2022
Posted by: BillM
from Ocala, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I have the original buds, buds+, buds 2 and buds pro and these are the best. The sound is excellent and noise cancellation is exceptionally good. These are the most comfortable buds with the best fit. The good fit gives very good passive noise isolation and when ANC is turned on the noise isolation is comparable to over the ear headphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't do it
on October 8, 2022
Posted by: Sad papa
Worst earbuds I ever bought in my life.
They don't fit they don't last and they don't pair up well. Please for the sake of your own sanity do not buy these worthless earbuds
They don't fit they don't last and they don't pair up well. Please for the sake of your own sanity do not buy these worthless earbuds
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 11, 2022
Hello, thank you for your feedback on the Samsung Galaxy Buds2 Pro. This device does come with a variety of size options in the silicone tips to help you find the best fit for your ears. You can also connect and in the Samsung Wearables app adjust the sound and touch settings. Please feel free to reach out to us at any time with further questions or feedback on your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
sent them back
on October 8, 2022
Posted by: Nickname
from Lincoln, NE
Expertise:Intermediate
[This review was collected as part of a promotion.] I have pretty much every pair of Samsung wireless earbuds. I have small ears, so it is hard to find one that fits and doesn't fall out. I LOVE the previous version of galaxy buds, so I was excited to try the new version, but these didn't fit my ears at all, and sadly I had to send them back. I still think they sounded great and I would still recommend them to others who maybe have bigger ears.
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 11, 2022
Nickname, thank you for your feedback on the Samsung Galaxy Buds2 Pro. Hopefully, prior to sending them back, you attempted to get the buds to fit well with the additional silicone tips in varying sizes. Please feel free to reach out to us with any further questions or feedback on your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Sound is amazing
on October 8, 2022
Posted by: Artee5k
from Rifle, CO
Expertise:Expert
[This review was collected as part of a promotion.] I've tried all the big names and knock-offs, these are the real deal. Case is perfect as well. Sound is amazing especially when paired to my S22+. Moving between Samsung products is a breeze, I really like that. Charge lasts decently, no complaints. ANC feels like you're in a vacuum, very good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love !
on October 13, 2022
Posted by: Fam4
from California
[This review was collected as part of a promotion.] These are my first galaxy earbuds and they are amazing they hold charge for a while ,I can go like 3 days without charging the case . And the sound is great I love the voice detection feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a bundle!
on October 14, 2022
Posted by: steven
from Long Island New York
Expertise:Intermediate
[This review was collected as part of a promotion.] got this bundled with my z flip 4 and what a combo. perfect for workout feels comfortable and stays in my ears. Noise canceling is good could be better same with ambient. but the amount of features it has is outstanding touching my ear raises the volume very impressive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same Problems
on October 14, 2022
Posted by: hahngy
from Santa Ana
Expertise:Intermediate
[This review was collected as part of a promotion.] I picked up the Galaxy Buds Pro last year. They fit great and sounded fantastic. I was happy until I started getting some irritation in my ear...so sad that my ears get infections and this year I decided to buy a new Galaxy Buds2 Pro, many like myself were hoping for a refresh and resolution to the issues caused by last year's Galaxy earbuds but I still get same problems......
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, October 18, 2022
Hahngy, we appreciate you taking the time to provide your feedback to us regarding your Samsung Galaxy Buds2 Pro. If you haven’t done so already we would recommend reaching out to the Samsung Support Team for assistance with troubleshooting your difficulties. Please feel free to reach out to us at any time with further feedback or questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on October 16, 2022
Posted by: Zignsam
from Atlanta ga
Expertise:Intermediate
[This review was collected as part of a promotion.] The sound is amazing i love the noise canceling and the new design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US