Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
My Buds2Pro are the best buds I've ever had.
on September 2, 2023
Posted by: Majjic
[This review was collected as part of a promotion.] I use my buds mainly for work calls, virtual meetings, and for gaming/surfing the net.
They fit my ear perfectly, and are comfortable to the point I forget I have them in sometimes. The sound quality and depth of sound are very good, especially when I'm gaming.
The controls took a little bit of repetition to memorize but really enjoy the active noise canceling versus the ambient sound ability. Great when flying on planes to cancel out the added noises using the noise canceling setting.
The battery life is good and recharging is very easy. I appreciate the rubberized case so it does slip out of my hands when trying to get the buds in or out.
The controls took a little bit of repetition to memorize but really enjoy the active noise canceling versus the ambient sound ability. Great when flying on planes to cancel out the added noises using the noise canceling setting.
The battery life is good and recharging is very easy. I appreciate the rubberized case so it does slip out of my hands when trying to get the buds in or out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I use them everyday
on September 3, 2023
Posted by: Happybudsuser
[This review was collected as part of a promotion.] I use them for my commuter everyday and they work very well. I love the noise canceling feature. They also stay in my ear very well, even when biking or running.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BEST NOISE CANCELLING HEADPHONES EVER.
on September 3, 2023
Posted by: JayIhs
[This review was collected as part of a promotion.] I have to say I was a little skeptical of these at first because I have never worn earbuds like these. But after using them for a month now I am in love with them. First off the sound quality is amazing by itself. And then you get into the noise cancellation abilities I have stood literally by my air conditioning unit and barely heard it and then again I swear to you I could have imagined hearing it because that noise cancellation is insanity to say the least. For those of you who may use the ambient sound option it's actually really good. I'm truly never use it because I like complete silence and only want to hear my music or the person I'm talking to. On another note, call quality it is amazing as well. Calls I've made have been super clear and I've been able to hear the person perfectly and combining that with the noise cancellation is the best thing ever. The battery life on them is insane. While I'm at work I have one earbud in most of the day and I only have to have that one earbud for the entirety of my 9-hour shift and then even after I get off of work I can continue to use the same one. Another thing I love is the ability to use either earbud by itself. Which in and of itself doesn't sound like much but there are times I would rather have my left earbud in than have to always have my right earbud. And having that option to use either of them by themself is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They're ok
on September 3, 2023
Posted by: SmokeyDaBear
[This review was collected as part of a promotion.] Overall the buds had pros and cons. The buds themselves would lose signal from the phone not being too far. The touch sensitivity where it goes from noise canceling to regular was super great feature but was too sensitive. Even if I laid on my back it would go in and out .Sound quality great! For calls other people really couldn't hear you most of the time. Tracking them was easy. Updating them was easy. Connecting from Bluetooth was not hard at all
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 14, 2023
Hi there SmokeyDaBear, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are loving the sound quality and ease of connection. If you are wanting to lay down without the interruption of the settings change you can turn them on and off when you would like to make use of them in the Samsung Wearables App. We have also included a link to the Samsung Support Team to help you with the microphone of your device for your calls. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Crystal Clear Sound
on September 3, 2023
Posted by: MadonnaLVR
[This review was collected as part of a promotion.] I use my Galaxy Pro 2 Buds for almost everything outside of my house and car. The Clear sounds with Noise Canceling is definitely the way to go. The 360 Sound from Samsung has a great effect while listening to music or even a podcast. I connected my Audible Account and the sound of the readers is like no other, Lossless and Deep.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Really Great!
on September 3, 2023
Posted by: TallMan23
[This review was collected as part of a promotion.] Overall the sound and noise cancelling on these are fantastic. However, they do not fit exactly right in my ear no matter what I do and tend to move. That leads me to frequent adjustments, which if touch controls are on, pause the music every time you adjust. That takes away from overall really good ear buds.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing overall.
on September 3, 2023
Posted by: Smartdawg
[This review was collected as part of a promotion.] The sound cancelling is quite amazing, the sound quality is incredible. They pair incredibly quick, almost in an instant, with my phone. Battery life is very long, and the case charges the buds very very quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Personal opinion on Galaxy Buds2 Pro
on September 3, 2023
Posted by: MasterMind
[This review was collected as part of a promotion.] When I first bought the Galaxy Buds2 Pros, my first thought was how would they fit and sound. After opening the box and etc, I inserted the buds into my ears and BOOM! They honestly fit way better than compared to my Beat studio buds. The sound quality is impressive. The sound has a good balance between bass and treble, perfect for my ears and maybe yours too! The only down side I have to them is the battery life. They only last me 4 hour's till there low, but that's expected from most earbud brands. The battery life for the case itself last quite awhile not sure the exact number but day's on end. Hope anyone reading this review has the same experience as I have.
Value
5
Written by a customer while visiting Samsung US