Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Good sounds quality built is ight
on August 31, 2023
Posted by: Wamseat
[This review was collected as part of a promotion.] The sound quality is amazing a d is it the built of the buds but the cae it's cheap it feel very plastic and get scratch easy and they open very easily so if you drop them they open and your ear buds fall out which is just annoying and they get dirty also so yeah
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 14, 2023
Hi there Wamseat, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the charging case for your buds is and how it probably goes almost everywhere you go. If you are concerned about drops or scratches we do have protective cases for your buds charging case. You can view all of the different options on our website. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
compact and comfortable
on August 31, 2023
Posted by: Danthonymedina
[This review was collected as part of a promotion.] Clear sounds and the seamless switch from device o device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great software but needed extenders
on August 31, 2023
Posted by: Lynnw03
[This review was collected as part of a promotion.] I love the software and features. I enjoy the ambient sound. I love the touch pads on the ear buds. I needed extentions to put on the bud to help them stay in my ears so they would go longer into the ear canal. They still don't stay in long but they do stay in when at first they didn't at all. I also have a cord to keep them around my neck. I think they should've kept the bean style. They were great! I found they needed different sizes. Mine didn't fit but they fit my husband very well and never fell out so the bean style is what he prefers.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So wonderful
on September 1, 2023
Posted by: Hillybean06
[This review was collected as part of a promotion.] I use my buds too mainly listen to music. The sound quality is flawless absolutely in love with it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty much the best bluetooth earbuds
on September 1, 2023
Posted by: DeBora
[This review was collected as part of a promotion.] These buds sound amazing, reaching both low and high sound with great quality, and they fit perfectly. I can even headbang along with my favorite songs at full strength and they don't budge an inch. Honestly my most favorite pair or bluetooth earbuds ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love them, they were absolutely worth buying
on September 1, 2023
Posted by: GalaxyAllTheWay
[This review was collected as part of a promotion.] Alright so I decided to splurge on some new ear buds. I decided to get the newest galaxy buds at the time. The galaxy buds 2 pro. They are FINOMINAL. I've had them for almost a year now and they have never fallen out of my ear once! And I'm a pretty active guy too. They stay in during runs and showers, swimming, everything. The sound quality is clear and crisp with great bass. And the easy switch between ANC and the ambient sound mode is seamless. Speaking about the ambient sound btw. It is a feature I looked over in the description of the product but has quickly become my favorite feature, especially because it can automatically trigger (if you so choose) when you start speaking, making it easy to talk to people without having to take out the buds 2 pros when you have quick interactions like at a coffee shop counter. The battery is insanely good and lasts me all day from when I wake up till I go to bed. My only warning is that the case itself scratches easily but buying a case for it easily solves that. The service provided for them is fantastic too btw. I ended up dropping one out of my hand when taking them out as i got out of my uber and lost it one night. I used the tracking feature on my phone and found it in the morning, it had been run over, and get this, IT STILL WORKED! the casing had been busted up a bit and cracked. But I contacted Samsung help service and sent them the broken bud, and they sent it back repaired free of charge! I love them and so will you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is great
on September 1, 2023
Posted by: BigAlleonking
[This review was collected as part of a promotion.] I love the noise canceling. Sound quality. Easy connectivity. Both the ear buds and the case have thier own charge. Also they fit well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Sounding Earbuds (If They Fit Your Ears)
on September 1, 2023
Posted by: EMarks06
[This review was collected as part of a promotion.] I have purchased many TWS Earbuds over the years, and I just recently got the buds 2 pro. It took me ears a bit to get used to the side and weight, but they are by far the best sounding buds that I've tested. Especially after tweaking the EQ, I would 100% recommend these, as long as you can handle their side and weight.
Value
5
Written by a customer while visiting Samsung US