Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,412 Reviews)
Open Ratings Snapshot
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
This product has helped me so much
on August 26, 2023
Posted by: Appleman590
[This review was collected as part of a promotion.] I use my galaxy buds pro 2 for literally everything. It may not be the best for pc gaming but it sure does work. Where it really stands out for me is the ANC and the amount of peace it gives me during my workouts at the gym, I don't like the amount of noise in your everyday gym but with these babies in my ears I don't have to worry about that in the slightest bit. Not to mention I'm suprised that they don't fall out as often as I'd expect them to when doing high intensity training (running, hiit, etc) at some point they do but it's understandable when I'm drenched in sweat. Then there's the audio quality for my music, honestly there isn't that many presets but the bass preset is enough for me and that's surprising for me to say considering how much of an audiophile I am, I love to just pop them on during a train ride, the anc plus the music= 0 noise and all the peace I want and need in the world. I do however wish that the buds had some more user friendly features like being able to set the audio to your own preferences instead of just presets but that minor want isn't enough for me to go under 5 stars because these buds have saved me too many times to count. I'm already planning on buying the next generation of buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds pro 2
on August 26, 2023
Posted by: Rikkie87
[This review was collected as part of a promotion.] I took them to Iraq when I deployed, thinking nothing about them. Turns out they were fantastic. They lasted through complex situations and lasted over 24 hours. In addition the noise canceling was amazing. I was able to get on and off helicopters with just the ear buds in and was just fine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 2 Pro are Pro in Sound Quality
on August 26, 2023
Posted by: SamsungAlex
[This review was collected as part of a promotion.] I have been using other brand earbuds for a while and decided to buy the Samsung Buds 2 Pro and to my surprise, I love the sound quality. They have excellent sound clarity and you will love them. The touch features Samsung allows you to use are great and I love that they give us an option to disable the touch features - sometimes it is really useful when we are on the bed avoiding accidental touches. The only part I feel sad about is, I'm still trying to figure how to keep them stay inside the ear without they slowly coming outside.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best earbuds I've ever owned.
on August 26, 2023
Posted by: Tacoman101
[This review was collected as part of a promotion.] The Buds2 Pro are the best earbuds I've ever owned. The sound is emaculate! The different settings to alter the sound for your liking for a specific song or video is an excellent touch and definitely boosts my rating and overall love for these earbuds! Another great product from Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds2 pro
on August 26, 2023
Posted by: Tarantine67
[This review was collected as part of a promotion.] Small enough for my ears and the sound is out of this world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Sound quality and features are great. Poor fit
on August 26, 2023
Posted by: Rivrfreak
[This review was collected as part of a promotion.] I also own the older generation which I believe is a much more comfortable and secure fit. The sound quality, look, and features have slightly improved though.
Value
3 out of 5
3
Response from Samsung USBy Elizabeth KaufmanSocial CommerceSeptember 14, 2023
Hey there Rivrfreak, thank you for sharing your thoughts with us about our Samsung Galaxy Buds2 Pro. We understand how important the fit of your buds is to your enjoyment and usage of the device. We do have foam conform ear tips available on our website that are compatible with this device that some customers find help secure the fit better than the silicone. We have included a link to the Samsung Support Team if you would like to explore this option or would like further assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sounds quality acceptable .
on August 27, 2023
Posted by: Jay54321
[This review was collected as part of a promotion.] Sounds quality acceptable.
Wear buds pro very comfortable. Compar
Any other galaxy buds
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for noise canceling
on August 27, 2023
Posted by: EZELLWMS
[This review was collected as part of a promotion.] I like the way that they look
Thay fit my ears tightly
Thay sound great
I have the galaxy buds 2
But the galaxy buds 2 pro sound a lot better
The noise canceling even works when my wife snoring is a little loud
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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