Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
3
Sound great when they stay in my ears
on August 25, 2023
Posted by: Ricklovsam
[This review was collected as part of a promotion.] I love samsung they've been my last. 100000 probnes lol ... really though I can't remember a time without one and don't want to abd they are always improving there connectivity and accessories. I wish they would let me review their products
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 14, 2023
Hello there Ricklovsam, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so ecstatic to hear you are such a big fan of so many of the things we do here at Samsung. We would love nothing more than to help you with the fit of your buds. This device does come with additional silicone ear tips that are in a few different sizes to help best fit your ears. We also have foam conform ear tips that are compatible with these buds and some of our customers find that the different material works best for them. We have also included a link to the Samsung Support Team for additional assistance with your buds if you would like. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I ever had and have
on August 25, 2023
Posted by: StartedWithANote
[This review was collected as part of a promotion.] I love my Galaxy Pro 2 Earbuds! I have a Galaxy Note 22 Ultra and getting connected to the ear buds is so easy. There is an ear fit test in the ear buds app to guarantee your getting the quality sound they produce. You can block out noises from your surroundings or invite it in for snooping or to be alert. You can set it to turn down off music when it hears you chatter so you can instantly jump into conversation. When there in it will read you your notifications. You can set it at a simple notification, a detailed notification or turn off notifications. You can turn on alerts for when you leave behind your ear buds or if you lose them go to the app and track the ear buds location. Hands down the best earbuds I ever had, and I am not surprised because Samsung made them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 2 Pro experience
on August 25, 2023
Posted by: Jimbotsi
[This review was collected as part of a promotion.] Overall I like these, used mainly for online work meeting/calls etc. They are very clear and help to reduce background noise around me while on a call. My ears are an odd size and these work loose after some time talking --> I may need to try a different size ear piece but this hasn't been a big enough issue to change yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's worth the money
on August 25, 2023
Posted by: TokenAsianHuman
[This review was collected as part of a promotion.] I always misplace my earbuds. I love the fact that I can find the missing earbud if u forgot to put it back in the case. I've gone through many different brands, airpod pro, sony, beats, etc. The sound quality of them all is the same, awesome. I just really like finding my missing pair, which why I go through alot, I lose them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is an all time favorite
on August 25, 2023
Posted by: Sunny5
[This review was collected as part of a promotion.] I use the Samsung buds 2 pro almost every single day, and after a year of use I can say that the quality remains unchanged. The audio is amazingly clear, the earbuds themselves fit perfectly in my ears, and are really durable. I am by no means safe with my technology and have accidentally dropped one of these earbuds off of a bridge. I know, very irresponsable, but to my surprise, the earbud worked perfectly fine afterward and didn't even have any scratches on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Some of the best earbuds I've owned
on August 25, 2023
Posted by: SunnySide857
[This review was collected as part of a promotion.] There's a lot to like about these earbuds. The noise canceling is really solid and I appreciate that I can't customize a lot of the features to fit my needs. The only downside I've noticed is that they can tend to fall out when I'm working out after a point and sometimes moisture can trigger the volume setting. Regardless, I love these earbuds especially because of the sound quality when I'm listening to music.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The gadget I never know I cound Not live without!
on August 26, 2023
Posted by: Hunter
[This review was collected as part of a promotion.] To start of I'm a very active person and work in a kitchen with noisey equipment daily. I have always disliked wireless headphones for multiple reasons; comfort, sound quality, and muffled noice cancelling. However, Samsung has put the competition to rest and brought nonstop harmony back into my busy schedule.
Im a huge track star to say the least. I love hiking and running for miles on end. With being in cross country as a kid I always struggled to find the perfect headphones to keep up with my passion. For years I've struggled to not only find the perfect cordless headphones but a pair that will be able to handle my sweat. Usually I will put a backpack on with a speaker to enjoy music while on my runs but I found the perfect fit. They never, even in this Louisiana heat, fall out my ear. Others just a tiny about of moisture would have them falling out like humpty dumpty. Regardless how vigorous my workout might become my little "Buds" are a "Pro" at staying for the ride.
Yes, the fit is remarkable but let me elaborate on the sound quality. It is amazing how something so small can pack so much pressure. I listen to a wide range of music; RnB, HipHop, Jazz, Rap, and ect... not once did I feel my music was not hitting every beat and rythme.
My favorite park however is the noice canceling. In the wearables app you can set the buttons to toggle between Noice cancelling or ambient sound. Just one touch and I can go from isolated paradise or undivided attention.
Im a huge track star to say the least. I love hiking and running for miles on end. With being in cross country as a kid I always struggled to find the perfect headphones to keep up with my passion. For years I've struggled to not only find the perfect cordless headphones but a pair that will be able to handle my sweat. Usually I will put a backpack on with a speaker to enjoy music while on my runs but I found the perfect fit. They never, even in this Louisiana heat, fall out my ear. Others just a tiny about of moisture would have them falling out like humpty dumpty. Regardless how vigorous my workout might become my little "Buds" are a "Pro" at staying for the ride.
Yes, the fit is remarkable but let me elaborate on the sound quality. It is amazing how something so small can pack so much pressure. I listen to a wide range of music; RnB, HipHop, Jazz, Rap, and ect... not once did I feel my music was not hitting every beat and rythme.
My favorite park however is the noice canceling. In the wearables app you can set the buttons to toggle between Noice cancelling or ambient sound. Just one touch and I can go from isolated paradise or undivided attention.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on August 26, 2023
Posted by: Bbswag
[This review was collected as part of a promotion.] I love my earbuds pro they are my go to for phone calls on the go or music. iIt's crisp and clear during calls and sounds great when watching movies on your phone. Overall very good product you can't go wringvwith these.
Value
5
Written by a customer while visiting Samsung US