Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
The best product ever
on August 22, 2023
Posted by: MommaBear
[This review was collected as part of a promotion.] I use this product at work and it helps me get through my overnight shift. The sound quality is excellent. Having this makes me feel as if I am in the middle of all the action. Listening to music is very crisp. You feel as if you are right there watching them preform. It charges pretty quick too. The fit of it is so comfortable that you don't even know it's there. I have kept using this product everytime a new one comes out. I am hooked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has tge best sounds that i nevee had
on August 22, 2023
Posted by: Atomas95
[This review was collected as part of a promotion.] I use my device to listen to music because im always workind it relax me all the time and get me foces it in my job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Graphite Galaxy Buds Pro 2: Stylish Sound"
on August 22, 2023
Posted by: DarkFalcon
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 2 in the graphite color offer a sleek and sophisticated look that complements various styles. The rich graphite shade exudes a sense of modernity and professionalism. These earbuds pack impressive sound quality with clear highs and deep bass, providing an immersive audio experience. The ergonomic design ensures a comfortable fit during extended use, while the Active Noise Cancellation effectively blocks out ambient noise, enhancing focus and enjoyment. The touch controls are intuitive and responsive, allowing easy playback and call management. The long battery life ensures hours of uninterrupted usage, and the wireless charging case adds convenience to the package. Bluetooth connectivity remains stable, and the IPX7 rating provides solid water and sweat resistance. On the downside, some might find the price a bit steep compared to other options on the market. However, if you're looking for a premium pair of wireless earbuds with a modern graphite color and a range of high-end features, the Samsung Galaxy Buds Pro 2 in graphite are a worthy choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on August 22, 2023
Posted by: Runsandworks
[This review was collected as part of a promotion.] Great sound, great for running. The noise canceling works well when I'm in the office and the audio passthrough is convenient when needing to talk to someone. Battery life is more then enough for a full with day of normal usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Buds
on August 22, 2023
Posted by: Kdavid
[This review was collected as part of a promotion.] These buds work great. I use them to listen to YouTube videos when my wife is watching TV. I'll put it on the ambient sound mode so I can hear her talk. I'll use the noise cancelling feature when I don't need to hear outside sounds. They actually work really good too drown out the noise of the lawnmower while doing yard work. They also hold a charge really well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great ear buds
on August 22, 2023
Posted by: Treezy
[This review was collected as part of a promotion.] I use them for listening to music or when I need my hands free.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Worst by far!
on August 22, 2023
Posted by: Mjazziedee123
These do not stay in the ears. I changed the tips several times and still constantly falling out. I definitely want my money back. You shouldn't buy this...it's not worth the money for all the hype!!!
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 13, 2023
Hey there Mjazziedee123, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important the fit of your buds is to you and we have a few options we think could be helpful. We do have foam conform tips available that are compatible with this device. Without knowing how long you've owned the device we do also have a 15 day return policy for all products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and overall value!
on August 22, 2023
Posted by: NickPapagiorgio
[This review was collected as part of a promotion.] I was in the market for new ear buds and was looking over various brands. The Samsung buds were more expensive but they integrated better with my Samsung phone (naturally) and offered better features overall. One, in particular, was bet interesting to me... Noise cancelling. And they delivery! Prior to owning these, I used an over the ear headphone from a high end manufacturer while mowing my lawn to listen to music and help avoid hearing damage. When walking or other activities, I found over the ear headphones were less than ideal. Enter the Galaxy Buds2 Pro! Therese are ideal and provide clear sound while connected to my phone for music, calls, podcasts, or even just to reduce ambient noise. I've also used them with great success on long flights to watch movies or just cancel out dreaded plane "drone". Overall, I couldn't be happier. The bus come with several fittings to help customize the fit to the ear, are lightweight, and the wireless charging case is small and easy to use!
Value
5
Written by a customer while visiting Samsung US