Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Galaxy Buds2 Pro
on August 21, 2023
Posted by: 12345Jess
[This review was collected as part of a promotion.] I had the galaxy buds pro. I upgraded to the galaxy buds 2 pro. I love them. I donot regret the upgrade. Perfect sound, smaller ear buds, ambient sound, water proof, ect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good quality ear buds but not 5-star
on August 21, 2023
Posted by: Kitchen
[This review was collected as part of a promotion.] I like the sound and noise canceling. It's really good. Much better than 1st gen. However, the fit is still not good for me. I have a hard time finding the best fit with any earphones in general. It starts to fall off after talking for several minutes while I have them on. I wish galaxy buds 2 pro would have ear supports like the google buds. Those little flaps help a lot! And the mics can be improved with sound quality.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Huge screen
on August 21, 2023
Posted by: Redaha77
[This review was collected as part of a promotion.] Very compact when I need it to be and get to unfold for when I want to use a bigger screen to watch movies, great device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds have great sound.
on August 22, 2023
Posted by: Framus
[This review was collected as part of a promotion.] The sound on my galaxy buds are phenomenal I only have a couple of conplaints. They slide out a bit when im really sweaty and I wish they went a little louder and had better bass. Besides thay they are the best headphones I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They're perfect!
on August 22, 2023
Posted by: ChefOrice
[This review was collected as part of a promotion.] I'm a chef so I can listen to music. Make calls and still be able to hear my staff.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Cool ear buds
on August 22, 2023
Posted by: Chupas
[This review was collected as part of a promotion.] They're nice and comfortable to use,the battery last for about a week and a half with about an hour a day use,the volume on it is not too loud and sometime I have to adjust for me to hear full volume,but I woul definitely recommend
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but not so much on the fit.
on August 22, 2023
Posted by: 1ActiveDad
[This review was collected as part of a promotion.] I have been using Samsung ear buds for several years and they keep getting better with sound quality. I use them for work, relaxing and when I go walking. One down side is they will easily fall out of your ears if I go on a run or workout.
Samsung needs to address the find my buds feature if an ear bud is separated from the case the app cannot find the single earbud.
I would like to see Samsung spend more time on fit as the sound quality is excellent and leaves little room for improvement.
Overall they are on the higher priced side given the issues that have to be addressed. Will I get the next Buds Pro? Probably.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 13, 2023
Hey there 1ActiveDad, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are thrilled to hear you love the sound quality during your work and downtime. If you are experiencing difficulty when you are working out, we do have available foam conform ear tips compatible with your device. The change in material may help you get a more secure fit for those more intense movement times. Thank you for being a loyal Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Holds up in construction
on August 22, 2023
Posted by: Countrybumkin
[This review was collected as part of a promotion.] I do site development and they hold up under horrible conditions. Dirt, mud, and rain hasn't stop them yet
Value
4
Written by a customer while visiting Samsung US