Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great sound
on August 21, 2023
Posted by: Georgiaboi
[This review was collected as part of a promotion.] The galaxy buds pro2 are great,thesound is crystal clear and and they are quite comfortable. I use them all of time and the fit snugly into your ear so you dont have to worry about them falling out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tiny but powerful bud
on August 21, 2023
Posted by: Link2rn
[This review was collected as part of a promotion.] I was tired of having wired headphone for my day to day life doing exercise, attending meetings, taking calls and now Samsung galaxy Bud is saviors for me. Totally worth it product with quality and awesome battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my earbuds
on August 21, 2023
Posted by: Kelleyz3
[This review was collected as part of a promotion.] These ear buds pair with my phone instantly. I love that you can control videos by tapping them. They stay charged for a good amount of time and also charge quickly. These also come in different colors, I got lavender (purple is my favorite color).
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 21, 2023
Posted by: Mj12345
[This review was collected as part of a promotion.] I use to have an old one but upgrade to new one. The sound is always better than any headphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent but not great
on August 21, 2023
Posted by: Sam4Lyf
[This review was collected as part of a promotion.] Nice 360 ° option
Lacks in sound quality and battery life
Can do better with case size
Lacks in sound quality and battery life
Can do better with case size
But decent buds and too much for the price
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 13, 2023
Hey there Sam4Lyf, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you like the 360 degree sound option. We would be more than happy to help you with the other sound features and determine if the battery of your device is functioning as intended. We have provided links below to the full product manual and the Samsung Support Team to help you with any settings adjustments to maximize your experience with the device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing buds
on August 21, 2023
Posted by: Nsoromma
[This review was collected as part of a promotion.] I upgraded these from my galaxy buds 2. I originally had the buds plus and have moved up periodically. I personally have had fit issues with buds of many different brands. I have had these for over a month and can say that these are some of the most comfortable I have used yet. I also have some soundcore liberty 3 pros and liberty 4s and I still have preferred these. Also using a galaxy tab and galaxy phone make these truly shine. The extra features are wonderful with the smart switch and the audio quality is great. I personally have been very happy with my purchase .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds slip out
on August 21, 2023
Posted by: Auggie
[This review was collected as part of a promotion.] I enjoy my buds carry them everyday. Sometimes even use them as just ear plugs in loud situations. But they are a bit hard to keep in tight. Tried the different sizes of the ear tips but still slip out a bit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome ear buds
on August 21, 2023
Posted by: SHOPPER23
[This review was collected as part of a promotion.] I had these earbuds for about 4 months now and I really enjoyed them. I had the 1 gen pro buds and I can tell you I notice a difference. 1) the ambient sound is way clearer and doesn't make the white noise sound like the the 1st pros. When using the ambient mode on the pros 2 it's like you don't even have them on. I love that 2) noise cancel is very good. It's insane how much noise is blocked out. I'm very pleased with my purchase and can't wait to see what samsung does next!
Value
5
Written by a customer while visiting Samsung US