Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best earphones
on September 23, 2022
Posted by: Anonymous
from San Bernardino Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I got these when I bought my galaxy z flip 4 and I am so glad I did. They stay in my ears and don't slip out like other bluetooth earphones. They are so comfortable that I have even fallen asleep in them and I wake up with no pain in my ear. And I think the best part is when I take them out they automatically pause whatever I am listening to. Best earphones ❤ plus the color is so cute!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Fit and sound, not loud at all
on September 24, 2022
Posted by: Antwon P
from Plainfield, NJ
i love the fit of the galaxy buds2 pro as they are the best fitting earbuds i've owned (i traded in my galaxy buds live for these). the sound is also a plus as the bass is deep, tracks are clear and crisp, and the noise isolating fit makes the anc unnecessary at times. the only two draw backs for me are the lack of loudness from the earbuds...every other earbud i own is louder (including the buds live i traded in), and the high price.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad but old ones are better, for ME.
on September 29, 2022
Posted by: Blueleo
my original wireless headphones are the first gen one (i think). i do like these for all the odvious reasons for wireless headphones but the old ones fit alot better. i have changed rubber tips i have moved around to ajust better in my ear. nothing really helps, the old ones fit perfect. the only reason i don't sell these and buy another set of the ones that fit alot better is the programing, i really like the feature that has it turn down as soon as it hears me talking and the fact they are waterproof (my others are not). although i have only got that feature to work once or twice i keep trying, i have also not tested them in water. i was really disappointed when they did not fit like the originals did.
Features
4
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great! Definitely Recommend
on September 30, 2022
Posted by: RobbieB1983
so i was given the galaxy buds live for a bday present. the design of them hurt my ears immensely. i traded them back in and ordered the pros 2. the difference was outstanding. i actually fall asleep with these in my ears for hours when i am watching tv on the one in my bedroom. i can wake up hours later and no ear fatigue at all. i a tually look forward to being able to find more opportunities to wear these. the ease of connection between my pro 5 watch, 22 ultra phone and samsung smart tv was so easy. the features were great and honestly above my apple airpods pros 2nd gen. the feature of hands free and letting me carry on conversations is great. the price point isnt to shabby either. i definitely recommend these!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great audio, alright features
on October 1, 2022
Posted by: XxSierraxX
from Nashville, TN
[This review was collected as part of a promotion.] The audio from these bad boys is incredible. I went from the Airpods Pro to these Buds2 Pro, and WOW. They truly do provide an ethereal experience of sound. Great clarity, as if I am hearing the music play a private performance.
So far, my only issues with the device are the features. For example, you control the device by just tapping/pressing the device itself. This becomes an issue as you wear it. As the buds sit in my ear, they gradually slip out a little bit. I have tried using the different sizes, but they do still move in my ears. However, whenever I go to push them back in to provide the proper fit, it triggers the button sensors and will pause my music or end my phone call. It becomes frustrsting when I am on a call and cannot adjust my buds into my ear without setting them off.
A cool feature is that the buds can detect when you are speaking and lower the volume so you can hear conversation. This is great. However it does this even when you make simple noise like clearing your throat. Perhaps it is to be expected, but I was also disappointed that it does the same when you sing.
Other than that, it's fine. Again, the audio is superb and out-of-this-world. It is just that the features are a little hit-or-miss.
So far, my only issues with the device are the features. For example, you control the device by just tapping/pressing the device itself. This becomes an issue as you wear it. As the buds sit in my ear, they gradually slip out a little bit. I have tried using the different sizes, but they do still move in my ears. However, whenever I go to push them back in to provide the proper fit, it triggers the button sensors and will pause my music or end my phone call. It becomes frustrsting when I am on a call and cannot adjust my buds into my ear without setting them off.
A cool feature is that the buds can detect when you are speaking and lower the volume so you can hear conversation. This is great. However it does this even when you make simple noise like clearing your throat. Perhaps it is to be expected, but I was also disappointed that it does the same when you sing.
Other than that, it's fine. Again, the audio is superb and out-of-this-world. It is just that the features are a little hit-or-miss.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
OMG!
on October 6, 2022
Posted by: Roko621k
Expertise:Expert
[This review was collected as part of a promotion.] First things first, these are the only buds that fit my ears comfortably, I can wear them for hours without them hurting.
The sound is really good for music, podcasts etc, especially when listening to spotify.
Very rich sounding.
Love them
The sound is really good for music, podcasts etc, especially when listening to spotify.
Very rich sounding.
Love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best mid-range true wireless earbuds.
on October 6, 2022
Posted by: devaulm09
Expertise:Intermediate
[This review was collected as part of a promotion.] I have multiple true wireless earbuds, and the Galaxy Buds 2 Pro have been one of my favorite pairs. They are light, comfortable, have very good sound quality, and the ANC is solid. Given the cost compared to other brands (Sony, Apple, Sennheiser) you can't go wrong with these if you have an android phone. They pair seamlessly with my S22 Ultra, and they last all day and night.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the earbuds.
on October 6, 2022
Posted by: Tracy
from North Carolina
Expertise:Beginner
[This review was collected as part of a promotion.] These earbuds have the best sound quality. Love them. They fit in ear great too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US