Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
They sound great, noise canceling is awesome.
on August 21, 2023
Posted by: Ninjanim
[This review was collected as part of a promotion.] Very lightweight, hold a charge for hours and hours. Charges quick and came in the color wanted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun to be with...
on August 21, 2023
Posted by: Hearttroubleshooter
[This review was collected as part of a promotion.] I enjoy using my samsung galaxy buds 2 pro while in the gym. Also during running and mountain biking. I can easily access the features by just a touch.. i.e, skipping and re winding tracks, changing the volume. Buds pro 2 is so fun and easy to be with...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beyond my expectations
on August 21, 2023
Posted by: dpasq33n3
[This review was collected as part of a promotion.] So I use a portable A/C unit for my garage when I work from home. It can get pretty noisy, and I usually turn it off if I have a meeting - leading to a hotter than I would like workspace. I decided to try my new Buds Pro 2 as my microphone/speaker for my video and meetings, and they are a game changer! I can hear better with them than with my computer speakers, and bonus - people in the meeting cannot hear my A/C running!!!!! I had no idea this would happen, so I have to say how very pleased I am with their performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sounds great but falls out of ears
on August 21, 2023
Posted by: ChicagoDave
[This review was collected as part of a promotion.] Buds pro 2 sounds great but falls out of ears occasionally. Using largest ear rubber pieces. Sometimes, rarely bluetooth looses connection then reconnects to phone galaxy s22 ultra.
I wish SmartTag+ was built into case to locate case. Ear buds can be located when charged and out of case , but not in closed case. I attached my smarttag+ to my buds pro 2 case with strong double sided tape.
I wish SmartTag+ was built into case to locate case. Ear buds can be located when charged and out of case , but not in closed case. I attached my smarttag+ to my buds pro 2 case with strong double sided tape.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love it, Solid Purchase and Option!
on August 21, 2023
Posted by: Snipeashot
[This review was collected as part of a promotion.] I love the connection between my phone and watch with these buds! I workout with them and they stay in fine, and appreciate the double tap and Spotify feature. It's overall a solid price for a good project, I judt recommend using silicone tips to help make the ANC that much better!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Noise canceling and amplifing
on August 21, 2023
Posted by: Bones263
[This review was collected as part of a promotion.] They are great ear buds with the noise canceling turned on its basically like wearing ear plugs. But if you just have them in and not noise canceling they amplify everything around you. They are also great when listening to music or books
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super comfortable and great battery
on August 21, 2023
Posted by: Music4Life
[This review was collected as part of a promotion.] I use my buds pro 2 at work every day. They last all day at work without needing a recharge. Also the water resistance is great for hot days in the shop or out with the family. Another feature I enjoy is the ability to have a low pass frequency option allowing me to shoot with these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worked for 3 months, then caput
on August 21, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] It worked like a charm for 3 moths then After that boom. The fight earbud malfunctioned just like my buds 2. I lo ed how they sounded and the battery life as well except I always need to call service for assistance. They were great but the didnt last. Won't buy again
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 13, 2023
Hi there Emeraldespada, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We love hearing how much you are enjoying listening to your favorite content on your device. We offer a one year warranty on all of our products to cover manufacturing defects. We have included links below to the warranty information for your device and the Samsung Support Team to help you with a warranty claim. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US