Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Excelent product 10/10
on August 21, 2023
Posted by: Dibene2900
[This review was collected as part of a promotion.] Very good headphones, they have the best quality that I have heard of all that I have had without a doubt, highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect buds
on August 21, 2023
Posted by: Motoredge
[This review was collected as part of a promotion.] These buds are an amazing transition from the buds 2. They are versatile, where I can use in normal use, and gym use. They truly go everywhere with me and are now my go to buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and very comfortable.
on August 21, 2023
Posted by: Marcthesamsungguy
[This review was collected as part of a promotion.] I love how comfortable it is to wear them. I tried other ones and u tend to know them in your ears but these they fit in your ear and stay in there. I'm able to workout in them and for me that is the true test can I do strenuous activity and not have them falling out. They pass the test also they don't stick out like some of their predecessors. Definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery lasts a long time
on August 21, 2023
Posted by: PTBuds
[This review was collected as part of a promotion.] I use my buds for multiple things such as watching short videos on Facebook and Instagram, watching movies on my phone or tablet, listening to online work meetings, and even for my online school lectures. I am not good at remembering to charge things, thankfully I don't have to charge the buds often it's easier to remember. They stay on and are easy to switch to different devices. Haven't had a single complaint about them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds2pro review
on August 21, 2023
Posted by: LiquidSnake
[This review was collected as part of a promotion.] I use the buds2pro everyday! They fit very well in my ears. The ANC is amazing during loud events like when I use my table saw. Overall best earbuds I have used!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Medium quality microphone
on August 21, 2023
Posted by: Medium
[This review was collected as part of a promotion.] When i use thess buds, the caller often cannot hear. Each pair I've had (pro and pro 2) has had an issie where the right bud starts to die after a little over a year.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 13, 2023
Hi Medium, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your phone calls and how convenient being able to use your buds on calls is to you. We would be more than happy to help you troubleshoot the microphone of your device if you would like. We have included a link to the Samsung Support Team for additional troubleshooting assistance as well as assistance with the right ear bud you mentioned. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds for workouts and in general
on August 21, 2023
Posted by: Ronnie
[This review was collected as part of a promotion.] I love these earbuds for workouts like running and lifting weights stay in and aren't uncomfortable. Also are great just for daily use. They really do help out when I'm in very loud environments where the noise level can get to me. And the sound quality is amazing 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great device falls short on a few things
on August 21, 2023
Posted by: Sir4453
[This review was collected as part of a promotion.] So I primarily use my ear buds while studying for music and books. I find that over time they tend to make my ears sweat and that will cause them to fall out. The sound is great the comfortability is great. Only other issue I have is the mic sometimes sounds like I'm under water.
Value
4
Written by a customer while visiting Samsung US