Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
This is a great product
on August 21, 2023
Posted by: Peanut
[This review was collected as part of a promotion.] I use it for gaming and music and love it what great earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and fit. Wear all day!
on August 21, 2023
Posted by: Nesta6
[This review was collected as part of a promotion.] Love these buds. I wear just one almost all day. Using ambient sound keeps it comfortable and accessible. One downside is the included ear tips could be better. I ended up upgrading with third party foam tips. Sound quality is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from buds live
on August 21, 2023
Posted by: MarkMi
[This review was collected as part of a promotion.] I bought these after reviewing how other buds compare. I couldn't believe how the reviews stated these are better quality than base. After trying them out, the reviews are right, they are amazing. I needed more noise canceling than my live buds and these definitely do the job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sound but the packaging is really cheap.
on August 21, 2023
Posted by: Love22
[This review was collected as part of a promotion.] Cheap packaging compare to the first buds I bought.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 8, 2023
Hi there Love22, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you are enjoying the audio quality of your new buds. Without knowing exactly what you are referencing with the packaing, whether that is the buds themselves or the box that the buds, case, and other accessories. We have included a link to the Samsung Support Team if you feel there may have been an error with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Work great! But could improve
on August 21, 2023
Posted by: Austin123
[This review was collected as part of a promotion.] I love them. I have the original buds! The noise cancelation works great. The only issue I have is while on calls I seem to have to yell for people to hear me if the they can. Sometimes people can't understand what I'm saying. Other than that I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on August 21, 2023
Posted by: PrietaCI
[This review was collected as part of a promotion.] Love the earbuds. They sound awesome are easy to use and fit me well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great sound
on August 21, 2023
Posted by: Yogibear
[This review was collected as part of a promotion.] I use my earbuds every day while at work or anything the gym
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on August 21, 2023
Posted by: Xxiaj21
[This review was collected as part of a promotion.] These are the best earbuds I have ever owned. Most esrbus either give you max noise which destroys the quality of the music or they have such good base you can hear the tempo. The buds 2 pro have such a good balanced equalizer with settings to change you'll never have to worry about sounds quality. The added bonus of being able to completely controll all aspects of thr device through Samsung wearbles app is a lifesaver.
Value
5
Written by a customer while visiting Samsung US