Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Sound and Lasts Long
on August 21, 2023
Posted by: Chody75
[This review was collected as part of a promotion.] I use my buds for mostly listening to music, making phone calls and being on video calls for work. They have great sound and I like all of the neat features, like being able to turn on and off ambient noise easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick review
on August 21, 2023
Posted by: EricCRasco
[This review was collected as part of a promotion.] I use my galaxy buds 2 pro every day. I will say they're simple, easy to use, and very good quality! Definitely an improvement for the noise cancelation compared to the normal buds pro. So far it's been 4 months for owning a pair, and no complaints yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and functionality
on August 21, 2023
Posted by: Xander7
[This review was collected as part of a promotion.] Completely above and beyond. Ambient sound feature really sets these Buds apart.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Staying in the ear
on August 21, 2023
Posted by: TheGodlyNoob
[This review was collected as part of a promotion.] The sound on the buds is fantastic and the overall battery charging time and how long it last is great.
Unfortunately I feel the older versions of the buds stayed in your ear easier due to the rubber piece that fit into the choncha of the outer ear. Without this they arent really good for exercise where your head is moving around.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, has a bad ring though
on August 21, 2023
Posted by: Deuce97
[This review was collected as part of a promotion.] Great set of headphones. It just has a horrible ringing when noise canceling is on and the only way to fix ot is getting a replacement headphone for that ear.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 8, 2023
Hello Deuce97, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are so happy to hear you think the device is so great and you are overall enjoying the usage. Without knowing who you have spoken to regarding the ringing noise you mentioned with your device we have included a link to the Samsung Support Team. We have also included a link to a great article we think may help you that highlights how to restart or reset your buds. We appreciate you being a Samsung customer. -Elizabeth
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Restart or reset your Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01218103/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fits perfect in my ears
on August 21, 2023
Posted by: TheBudsBud
[This review was collected as part of a promotion.] These buds fit perfect in my ears. The sound quality is awesome. I just wish we had cute accessories for them like keychain holders or little covers to personalize them a bit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds with one flaw
on August 21, 2023
Posted by: mddavidson1977
[This review was collected as part of a promotion.] I mainly listen to podcasts and music in both quite settings and noisy situations. I really enjoy the different ambient noise functions with the earbuds. I can tune out all of the background noises and become totally submersed in whatever I'm listening to or I can listen to my entertainment and stay aware of my surroundings. My biggest complaint it when I am removing the earbuds from my ear, the touch control doesn't recognize that I have removed it and starts to play the content I have paused. It seems to happen more often than not.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best rar.
on August 21, 2023
Posted by: TheRefugee
[This review was collected as part of a promotion.] Best and most comfortable ear buds I have ever used!
Value
5
Written by a customer while visiting Samsung US