Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Device BudsPro2
on August 21, 2023
Posted by: Jq2005
[This review was collected as part of a promotion.] Very cool device to have especially the noise canceling feature so whenever I'm in a very loud room I can hold one side until I can't hear anymore outside noise very cool to me...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Ear Buds
on August 21, 2023
Posted by: Shelia
[This review was collected as part of a promotion.] The background noise options are amazing! I can go fome no noise to enough noise for awareness around me.
Also the option that ensures a proper fit is very helpful!
Also the option that ensures a proper fit is very helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds i have own
on August 21, 2023
Posted by: ACtheGregf
[This review was collected as part of a promotion.] I use my buds every day while Im working and when a workout to listen to some music and some podcasts. The feature I love the most is noise canceling especially when working out because I dont listen to any outside noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound Quality is Great
on August 21, 2023
Posted by: WeAreVenom
[This review was collected as part of a promotion.] I use my buds anywhere from mowing the lawn to working out to just doing chores around the house.
They are extremely comfortable while still creating enough of a seal that they do not allow ambient noise in when I don't want them
The touch controls are amazing and they allow me to skip, pause, and do all the other things that you would expect.
As far as the sound quality goes the music is very crisp with enough eq to get you into your sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound with super charging!
on August 21, 2023
Posted by: orbitalmartian
[This review was collected as part of a promotion.] I just got my buds pro2 last week And I love the color I decided to go with the purple and it is amazing color it really stands out from other buds on the market. The sound of these buds is exceptional very punchy bass with clear vocals and great sound and calling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not comfortable
on August 21, 2023
Posted by: BRBDLL
[This review was collected as part of a promotion.] They work as well as the Buds2 but does not fit in the ear as comfortably and securely as the Buds2.
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 8, 2023
Hi there Brbdll, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the fit of your buds is to your enjoyment and extended usage. We recommend taking a look and trying out the additional silicone tips that came with your device to see if you can get the more comfortable fit you are accustomed to. We also have foam tips available on our website that will help secure the fit even further with the change in material. We have included a link to the Samsung Support Team to offer additional tips if they apply to your situation. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
The Buds Pro2 have excellent headphone quality
on August 21, 2023
Posted by: Gerardo
[This review was collected as part of a promotion.] Apart from great battery, it has wireless charging and the quality is loud and clear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade
on August 21, 2023
Posted by: OKCss21
[This review was collected as part of a promotion.] I'm not a hardcore music enthusiast but do appreciate good noise cancelling, bass, fit/comfort and features. These have a lot of bells and whistles, play nice with galaxy devices and are a solid value.
I was a bit disappointed that they don't seem to fit my ears as well as the original Pro and one of the tips mesh filters fell out almost immediately. Other than that, they're been pretty solid.
Value
4
Written by a customer while visiting Samsung US