Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great Earbuds
on August 21, 2023
Posted by: Snufdizzle
[This review was collected as part of a promotion.] I've tried soooo many different earbuds that haven't worked. They fall out of my ears or adjusting the volume is difficult or you just can't hear at all.
I tried the Galaxy Buds2 Pro and they were exactly what I needed. They stay in my ear comfortably, adjusting the volume is simple, and the noise reduction works perfectly. I highly recommend these ear buds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product Size
on August 21, 2023
Posted by: Missy1156
[This review was collected as part of a promotion.] I love anything Samsung but these buds fall out easily from my ear and unfortunately have already lost 1 pair. But overall Samsung products are the best!!!
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 7, 2023
Hi there Missy1156, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important the secure fit of your buds is to your enjoyment and your ability to listen on the go. If you haven't done so already this device comes with additional silicone tips in a few different sizes to help best fit your ear. You can also perform a fit test while wearing your buds in the Samsung Wearables App. We have available additional conform foam tips compatible with this device if the silicone is feeling slippery to you. Lastly this device does have a find my buds feature if one does fall out while you are wearing them. This will cause the buds to chirp helping you find them under things. This will work as long as the buds have battery power and are in range to connect to your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
More comfortable than previous year
on August 21, 2023
Posted by: Denny1517
[This review was collected as part of a promotion.] Samsung has finally made the best buds. This year addresses comfort and falling out issues from previous. Not only that, they're loud punchy and have many features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product!
on August 21, 2023
Posted by: fiveo207
[This review was collected as part of a promotion.] Great sound from the ear buds in both noise canceling and ambient settings. Having both is a great feature depending on the environment.
Battery life is great and the case is easy to charge.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the galaxy buds2 pro
on August 21, 2023
Posted by: RowdyRebelz
[This review was collected as part of a promotion.] I bought these for work. I listen to music about 10 hours a day. These are perfect for me. I'm also heavy on Samsung products so having buds in the same eco system just make it that much better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for office work
on August 21, 2023
Posted by: hsprin120
[This review was collected as part of a promotion.] The noise cancelling on these are great. I love the hear-thru feature, so I can know when my desk phone is ringing or someone is trying to get my attention.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is 2 legit 2 quit
on August 21, 2023
Posted by: Coankas
[This review was collected as part of a promotion.] I love these for noise cancelled and the general performance with great table and bass. Thr carrying case is also great.
If you use them alot they may last four to five hours. They recharge very quickly though.
Pros: great treble, bass, and noise canceling. Very compact. Great software to locate if misplaced. Samsung does need to work on find my device at all times, they are easy to lose.
Cons- short battery life, easy to lose, and if case is shut, hard to locate by software.
I give these buds a 9 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality and consistency
on August 21, 2023
Posted by: Ominous
[This review was collected as part of a promotion.] Every time I switch earbuds or headphones from my buds2 pro. It almost feels like I'm disappointed. The balance between bass and clarity for the buds are perfect for my taste. The noise cancelling is very accurate and well at blocking general noise. And the voice detect feature is so useful to me since I work an environment where I need to talk to my coworkers.
Value
4
Written by a customer while visiting Samsung US