Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Great sound and really good for transit
on August 19, 2024
Posted by: AleDang
[This review was collected as part of a promotion.] these came with my order of my ultra and although I am an audiophile and didn't really expect much from these I was pleasantly surprised at how durable they've been over the last few years and the sound it produces. decent midrange and bass with some sense of sound stage. I've heard that there is going to be a Galaxy AI integration with this but I am not sure what that would sound like no pun intended!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These ear buds sound great
on August 20, 2024
Posted by: TedBubbits
[This review was collected as part of a promotion.] I got these earbuds and they sound great. The noise canceling is very good and the sound is clear and punchy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good fit, great sound, amazing features...
on August 20, 2024
Posted by: Jackwagon
[This review was collected as part of a promotion.] I use my buds all the time for walks, busy places, or to have a more private conversation in public. The ability to use the wear app and locate them s a great feature as well as modifying level of ambient noise cancelation. The battery life is pretty decent too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on August 20, 2024
Posted by: Chizuzu
[This review was collected as part of a promotion.] Bought these to use at the gym. Installed sound assistant to allow me to listen to music while watching videos. Looking forward to trying some of the Galaxy AI features with my X Fold 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds I have ever used.
on August 20, 2024
Posted by: NewGalaxyBudsLover
[This review was collected as part of a promotion.] I have gone through so many different pair of earbuds. I tried crowdfunded which have been decent as well as other mainline brands. The galaxy buds have been nothing short of perfect. The battery lasts a long time, the ability to easily switch between ambient sound and noise canceling is wonderful. The audio quality and ability to take advantage of the base when listening to music is wonderful. I have not used any of the Galaxy AI features with the buds because I don't know if it even exists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent all around buds.
on August 22, 2024
Posted by: BertoM
[This review was collected as part of a promotion.] These are excellent all-around buds. Light weight, confortable, great noise canceling, great sound, good battery life, etc.
Can't wait to try out the new Galaxy AI features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds on the Market
on August 22, 2024
Posted by: DantheMan
[This review was collected as part of a promotion.] I love my buds2pro. Very good at noise canceling. Connects quickly! I recommend having all Samsung products. Keep your ecosystem going!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
MyBudsPro2
on August 23, 2024
Posted by: Samsungluver
[This review was collected as part of a promotion.] I finally gave in and bought the BudsPro2. I have found they don't hold a charge very well. But when they're connected to your phone the AI works great. I don't really find them as comfortable as I was expecting. Especially since I paid a lot for them. I also have notices that the Right bud lasts longer then the Left one does. I have a lot of Samsung products; with I'm very happy with. Hence why I am surprised that I am really not very happy with these. Also the ability to use the different abilities of the BudsPro2 don't work usually; so I have to use my phone to operate and change songs volume or make and receive calls.
Value
3
Response from Samsung USBy Social Commerce, August 26, 2024
Hi there SamsungLuver, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We completely understand how important the battery of your earbuds is to you every day. We have provided a link to an article to help you with the battery settings and features to help maximize your battery life. We have also provided a link to an article to help you with the placement of your earbuds for a comfortable fit. Lastly we have shared links to the full devie manual and the Samsung Support Team to help you best align the device to you preferences and troubleshoot any frustrations you may experience. Thank you for being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
How to wear your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00082785/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US