Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Ear pod sound and play quality
on August 19, 2023
Posted by: Blackhearted9804
[This review was collected as part of a promotion.] Does not matter whatever your doing like phone calls, gaming, music the sound quality it's immaculate. And they hold power for more than eight hours. You can switch between noise canceling or ambient sound through the app. Or you can choose by just tapping the bottom of the ear pods.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Use them every day
on August 19, 2023
Posted by: preishi
[This review was collected as part of a promotion.] Made life so easy and simple to do chores. I wrecked so many headphones by getting the wires stuck in the oven.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Didn't know I needed..
on August 20, 2023
Posted by: Sam2un9o6sess3d
[This review was collected as part of a promotion.] These galaxy buds are amazing, I love how quickly and automatically they connect to my phone and tablet. (S8 ultra)
The sound is full and you can really customize it. I use mine for music and videos. I like my music loud and these definitely do the job.
The only reason -1 star is because I feel like they could fit in my ears better.
The sound is full and you can really customize it. I use mine for music and videos. I like my music loud and these definitely do the job.
The only reason -1 star is because I feel like they could fit in my ears better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product works seemlessly
on August 20, 2023
Posted by: Webvoyeur
[This review was collected as part of a promotion.] This product works consistently when moving from room to room. Stays connected within range. Has clear sound without surrounding noise, and detects when a human voice is talking, focusing on that voice while quieting all other background noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many great features
on August 20, 2023
Posted by: SamsungConsumer35
[This review was collected as part of a promotion.] The galaxy buds 2 pro have been a worthwhile upgrade from the galaxy buds 2 for me. I use my buds everyday for school, music, and Movie watching, one of my favorite features has been the voice detect feature that I use to listen to music in class and not miss anything that goes on. Plus the sound quality is super clear and top teir
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fine but broke in a couple of months
on August 20, 2023
Posted by: Apache696
[This review was collected as part of a promotion.] A couple of months in the main driver on the left bud stopped working completely was perfect before that though
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 6, 2023
Hey there Apache696, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are enjoying the sound quality and features of your device. Given the stated time of ownership your buds should still be under warranty and we have included a link to the warranty information below. We have also included a link to the Samsung Support Team. They can help you with all the information you will need for a warranty claim and walk you through the process. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Works seamless
on August 20, 2023
Posted by: 123shop
[This review was collected as part of a promotion.] These sound great and works seamless between phone, tablet, and watch. Love transparency mode and voice detection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love them!
on August 20, 2023
Posted by: MisterNumbsie
[This review was collected as part of a promotion.] They fit nicely in my ears and the sound quality is great!
Value
5
Written by a customer while visiting Samsung US