Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,412 Reviews)
Open Ratings Snapshot
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5 out of 5
5
Comfortable, easy to use, fun color
on August 16, 2023
Posted by: 267hsgf
[This review was collected as part of a promotion.] I love that they have multiple colors to match my aesthetic. They are comfortable to wear for long periods of time. I love that they have the edge tap experimental lab option so I can make the smallest thing do the most work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than pixel puds pro by a long shot
on August 16, 2023
Posted by: Fatherfigure
[This review was collected as part of a promotion.] I got these to replace the google pixel buds pro that I had for the last few months and I have to say it is a night and day difference. I didn't realize how bad my ambient sound and noice cancellation was on other ear buds till trying the Samsung buds2 pro.
The buds fit perfectly and sound amazing. Connection is also solid and never drops. But by far the best feature is the ambient sound mode sounds like I am not wearing ear buds at all so I can stay alert even with them on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great earbuds
on August 16, 2023
Posted by: BradenB
[This review was collected as part of a promotion.] Sound quality 9/10 good for ear buds
Comfort 10/10
Battery 11/10 I don't know when I charged them last
Noise suppression 8/10 greate feature but has room to improve
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound quality!
on August 16, 2023
Posted by: h2otom
[This review was collected as part of a promotion.] When I'm at work I use these to listen to music and to take calls as well as participate in virtual meetings. The pass though ambient sounds and noise cancellation are both life savers!
At home and on the go I use my buds to listen to music, play games, and tak in movies or the latest episodes of my favorite web series. Honestly these are amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Buds2 Pro: Perfect Fit & Ideal Sound
on August 16, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] In all areas of sound and comfortability, the Galaxy Buds2 Pro is a hard act to beat; you truly get what you pay for. The sound is clear and crisp while its noise-blocking feature works properly. If comfortability is a must for you, then you can expect comfortability in their small size as well as light-weight material. Lastly, the battery is life is worth mentioning as both the life of the buds and its charging case last.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not fitting
on August 16, 2023
Posted by: Atie
from St. Louise
Expertise:Expert
It is the worst thing that you can buy! It is not fitting in my ears and falls constantly. I read the instructor and even watch videos but THEY ARE NOT FITTING. It gets worst when I am moving, taking, or eating when I have them on! For the first few days, I did not use them to realize this issue and now it passed 15 days and I can even return them!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Elizabeth KaufmanSocial CommerceSeptember 6, 2023
Hi there Atie, thank you for yoru feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you were able to find some video tutorials on how to wear the buds. This device also has additional silicone tips included in a few different sizes if you haven't tried those yet. We also have conform foam ear tips available on our website that will pair with this device. We have also included a link to the Samsung Support Team who may have other tips or offer assistance if necessary. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung does not disappoint
on August 17, 2023
Posted by: Khriz777
[This review was collected as part of a promotion.] I use my buds pro 2 all day long. My job requires a lot of movement and I have no issues with my ear buds staying in place! Battery last me the right amount I need it! I also bought the pokeball cover and it was the best product I have purchased! Loved caring my pokeball around and pop my ear buds on!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Some of the best earpods available, top five out o
on August 17, 2023
Posted by: 1dopewrx
[This review was collected as part of a promotion.] These may not be that absolute best your pods you ever hear but they definitely are up there with the air pods pros they are just Samsung's equivalent.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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