Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Best choice I made - until the next one!
on August 12, 2023
Posted by: Cryptyd63
[This review was collected as part of a promotion.] I can't stop listening to music, and I love the atmosphere options these buds provide. If it wasn't for these, I'd still be using an ordinary pair of Sony buds that never fit me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but only 1 works
on August 12, 2023
Posted by: RedCrimpson
[This review was collected as part of a promotion.] Both technical work but the left earbud is super quite and even at max volume I struggle to hear anything. This leaves me only using one.
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 14, 2023
Hi RedCrimpson... Thank you for taking the time to review the Samsung Galaxy Buds2 Pro earbuds. We appreciate your assessment as we continue to innovate and improve on the design and functionality of our products. There is a one-year warranty available on all Samsung devices. Please reach out to Samsung's warranty department, attached below, if your earbuds fall within that time frame. Thank you for being a valued member of the Samsung family. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
The best in market
on August 12, 2023
Posted by: SamsungForever
[This review was collected as part of a promotion.] I have been a fan of samsung since years and this buds are just awesome. It has best quality of sound and always recommend to buy these
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect product
on August 12, 2023
Posted by: Kekelove
[This review was collected as part of a promotion.] Perfect fit. Perfect color. The sound quality is awesome - noise cancellation does its Perfect job in noisy places. Able to detect when I speak to reduce noise automatically. Overall 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 12, 2023
Posted by: zachhoss
[This review was collected as part of a promotion.] These ear buds have been amazing. I usually sleep with them in and they are very comfortable. The sound cancelling on them also works wonders, great for on a plane.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ear buds I have ever owned.
on August 12, 2023
Posted by: Dabiel
[This review was collected as part of a promotion.] I have owned many earbuds these are by far the best. Especially when paired with my s22 ultra and galaxy watch 5 the ecosystem works flawlessly. Setup is seamless
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sticking with Pros 1
on August 12, 2023
Posted by: Shaman
[This review was collected as part of a promotion.] The ambient noise feature doesn't work quite as well as the Pro 1. I also am not able to easily manage the ambient volume volume level.
Value
3
Response from Samsung USBy Bethany, Social Commerce, August 16, 2023
Hello Shaman... Thank you for taking the time to review the Samsung Galaxy Buds2 Pro earbuds. We appreciate all feedback as we continue to innovate and improve on the design and functionality of our products. Ambient sound is only available when the Buds are connected to the Galaxy Wearable app. You can use Ambient sound on Galaxy Buds2 Pro to filter out surrounding noises. First, insert both earbuds into your ears. Then, open the Galaxy Wearable app, and tap Ambient sound. Tap Off to turn Ambient sound off. I've attached Samsung Support below, so please reach out to them if we can be of any further assistance. Thank you for being the best part of Samsung. -Bethany
smsng.us/Samsung-Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Quality is amazing
on August 12, 2023
Posted by: Danedynomite
[This review was collected as part of a promotion.] Best headset I have ever used so far Enjoy the sound amplifier and the quality
Value
5
Written by a customer while visiting Samsung US