Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Comfy texture
on May 30, 2023
Posted by: Panda1
[This review was collected as part of a promotion.] They have an amazing texture that is grippy and soft. Been downloading flac files to play music for them. Sound and bass is great on them
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY BUDS 2 PRO
on May 31, 2023
Posted by: Samsung4LFE
[This review was collected as part of a promotion.] I upgraded from the galaxy buds 2 and what a huge improvement. Sound quality is really good Noise canceling is awesome. I use them at work to drown out the noise of saws and it works super well! Battery life is great also I can usually use them for a couple of days before I need to charge.
Written by a customer while visiting Samsung US
Customer Rating
3
Decent quality Unconfortable Fit
on May 31, 2023
Posted by: Johnzena
[This review was collected as part of a promotion.] These sound decent but not great. Okay for in ear buds I guess. A little uncomfortable for my ears makes it hard to keep them on for extended listening sessions.
Response from Samsung USBy Debra, Social Commerce, May 31, 2023
Hey there Johnzena,
Thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
https://www.samsung.com/us/support/answer/ANS00082785/
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
https://www.samsung.com/us/support/answer/ANS00082785/
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound ever
on May 31, 2023
Posted by: LuisM91
[This review was collected as part of a promotion.] I can’t tell how amazed I am with the quality of the sound, it feels like I can swim into the music.
Written by a customer while visiting Samsung US
Customer Rating
5
Buds Pro 2
on May 31, 2023
Posted by: CoolMeji
[This review was collected as part of a promotion.] It works really great ad I don't have trouble trying to listen to the music that I'm playing and there are different options to use the Buds as they way you want it too.
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great sound. Smooth pairing.
on May 31, 2023
Posted by: Krtk420
[This review was collected as part of a promotion.] I use my buds for music when I work out. Also for phone calls and movies.
Written by a customer while visiting Samsung US
Customer Rating
5
awesome buds!
on May 31, 2023
Posted by: buds4ever
[This review was collected as part of a promotion.] These buds are amazing i love them. Ive used buds since they came out and ever generation just gets better and better. Definitely worth the price
Written by a customer while visiting Samsung US
Customer Rating
5
Love the color
on May 31, 2023
Posted by: MarioL
[This review was collected as part of a promotion.] Love to garden with my favorite music playing through my buds
Written by a customer while visiting Samsung US