Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
I Love them
on February 20, 2024
Posted by: MettaMoon
[This review was collected as part of a promotion.] I loved my buds pro and now I'm loving the buds2 pro. Excellent sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am in love
on February 20, 2024
Posted by: Huuhaa
[This review was collected as part of a promotion.] I love my Buds2 pro, they are small enough doesn't stick out from my ear and have amazing sound and battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds I've Ever Owned!
on February 21, 2024
Posted by: Chummsy
[This review was collected as part of a promotion.] I love how quick the bus were to set up and customize. There are a lot of features you can enable for an amazing experience, but you're also able to turn them all off when you have those days where you just need them to go the distance.
The sound is very punchy and clear. While listening to streams, you can enable a low latency mode that does a good job of keeping up with what you're watching.
My voice comes in clear on calls as well and I'm able to maintain connection even if the phone is plugged in on the other side of my house!
Overall, a very good pair of sturdy buds that you can count on!
The sound is very punchy and clear. While listening to streams, you can enable a low latency mode that does a good job of keeping up with what you're watching.
My voice comes in clear on calls as well and I'm able to maintain connection even if the phone is plugged in on the other side of my house!
Overall, a very good pair of sturdy buds that you can count on!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has some great features!
on February 21, 2024
Posted by: VADERISSUES
[This review was collected as part of a promotion.] I use my buds for alot, and they even connect to my tv! They're great at least 90% of the time. The fit and the outer sensors (They're overly sensetive, i barely brush my hand against it and it starts a song) leave something to be desired.
But overall its a good product for the price point.
But overall its a good product for the price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound , useful features
on February 21, 2024
Posted by: Claybuster
[This review was collected as part of a promotion.] I work in a loudanufacturing plant. These buds make all that noise disappear. If I want to be able to hear a conversation, they have an awesome feature for ambient sounds. I love how the app can control its multiple functions. If you are anything like me, you tend to lose one of your buds, well using the Find me app, you will never lose track of them again! I highly recommend these to anyone looking for quality sound , great fit and amazing features. Samsung has done it again. They pair great with my Galaxy S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great product!
on February 21, 2024
Posted by: Based1
[This review was collected as part of a promotion.] I use my buds for personal use and work. They have excellent sound for music as well as the option for ambient sound or noise canceling.
I work remotely from home and use my buds for meetings, which they work great for!
Battery last a long time and they fit in my ears much better than previous models. I took one star off because I wish the noise canceling was better. They are still well worth the money and I own two pairs!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is really grate with alot of features
on February 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for music sounds awesome all the things I can do I'm impressed I recommend this product to everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
They don't sit in my ears good they fall out comfo
on February 26, 2024
Posted by: Koz2koz
[This review was collected as part of a promotion.] There alright I probably won't buy them again I am not such a fan of the galaxy buds pro 2
Value
2
Response from Samsung USBy Social Commerce, February 27, 2024
Hey there Koz2koz, thank you for your feedback on your Samsung Galaxy Buds2 Pro. The fit of the buds is vital to our customers usage and enjoyment of the device. To help acheive the perfect fit for your ears, the device comes with additional ear tips in a smaller and larger size, and we have shared a link to an article to help with the placement of the device in your ear to help with the fit. Lastly, if you are still not fully satisfied with the fit, you can perform a fit test while wearing the buds and connected in the Samsung Wearables App. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung earbuds
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Written by a customer while visiting Samsung US