Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Definitely the best ive had!
on May 15, 2023
Posted by: Spence
[This review was collected as part of a promotion.] I mainly use them for music nothing out of the ordinary. The bass is 👌 with good mid range. My favorite part about them is the accessibility of the wearable app. Alot of nice features, with some good sound settings. I use soft and dynamic mostly.
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Option for Active People
on May 15, 2023
Posted by: Rdario
[This review was collected as part of a promotion.] I'm a big fan of wireless earbuds, and I've been using the Samsung Galaxy Buds2 Pro for a few weeks now. I'm really impressed with them, and I think they're a great option for active people.
The first thing I noticed about the Galaxy Buds2 Pro is how comfortable they are. They're lightweight and they fit snugly in my ears, even when I'm moving around. I've worn them for several hours at a time without any discomfort.
The sound quality on the Galaxy Buds2 Pro is also really good. The bass is deep and powerful, and the mids and highs are clear and crisp. I've listened to a variety of music genres on them, and they've held up well. I've also used them for watching movies and TV shows, and they've been great for that too.
One of the things I really like about the Galaxy Buds2 Pro is their active noise cancellation. It's really good at blocking out ambient noise, so you can focus on your music or whatever you're listening to. I've used them in a variety of noisy environments, and they've done a great job of blocking out the noise.
Overall, I'm really impressed with the Samsung Galaxy Buds2 Pro. They're a great pair of wireless earbuds that I would definitely recommend to active people.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality
on May 15, 2023
Posted by: gtm2357
[This review was collected as part of a promotion.] Flawless synchronization, good battery life and perfect ear bud's
Written by a customer while visiting Samsung US
Customer Rating
3
Staying in my Ears
on May 15, 2023
Posted by: SheSharpShoots
[This review was collected as part of a promotion.] I use my Samsung buds for everything including the ambient sound to amplify the sound around me to hear better. I use them for voice recognition to type. I use them to play and record music. They help me blend the sound from my instrument to the music I'm playing with. I use my buds to connect to my the audio on my receiver to watch TV while my husband sleeps.
I use them to connect to the live view on my security cameras that enables me to communicate with anyone who trips my security. I use my Samsung Buds2 Pro to connect with Alexia and my car. I connect them to every Bluetooth capable device including my Samsung watch.
I use them to connect to the live view on my security cameras that enables me to communicate with anyone who trips my security. I use my Samsung Buds2 Pro to connect with Alexia and my car. I connect them to every Bluetooth capable device including my Samsung watch.
Response from Samsung USBy Debra, Social & Commerce, May 16, 2023
Salutations SheSharpShoots, thanks for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
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https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
Written by a customer while visiting Samsung US
Customer Rating
4
Increíble Sound
on May 15, 2023
Posted by: Roly2014
[This review was collected as part of a promotion.] The sound is very nice and clear, is confortable in your ear, so is easy to use , also you can set with touch, or voyce comand.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality
on May 15, 2023
Posted by: NHImageguy
[This review was collected as part of a promotion.] I actually have 2 pair, one I use at my desk while working 8 hours a day. Very comfortable to wear the whole work day. I have another set for outside yard work. I can talk on the phone while mowing the lawn or running a chainsaw and the other person can't even tell. The sound quality for music is amazing and when paired with my S23 Ultra I have a lot of tuning options.
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on May 15, 2023
Posted by: Bigmike1980
[This review was collected as part of a promotion.] Sound quality is super. You can hear sounds real clear. Only downfall is if inner ear is wide it will be hard to stay in your ear. Not there fault I had surgery in my ear
Written by a customer while visiting Samsung US
Customer Rating
5
They're worth every penny.
on May 15, 2023
Posted by: YourBestBud
[This review was collected as part of a promotion.] I use my Samsung headphones every day whether it be household chores, exercise, and work.
They've held up very well. I plan to take care of these Buds and see how far they go!
I can always expect Samsung and AKG to create some of the most durable high audio quality headphones out there, it's unmatched!
They've held up very well. I plan to take care of these Buds and see how far they go!
I can always expect Samsung and AKG to create some of the most durable high audio quality headphones out there, it's unmatched!
Written by a customer while visiting Samsung US