Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,412 Reviews)
Rating breakdown 6,412 reviews
5 Stars
4,714
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Galaxy Buds2 pro
on May 12, 2023
Posted by: TinaBeana
[This review was collected as part of a promotion.] I use my Samsung Galaxy Buds2 Pro everywhere! Great noise canceling and amazing bass . Also the sound quality is impressive. Whether it's talking to a possible new client or listening to my new Playlist while I work out they stay put and no slipping out.
Written by a customer while visiting Samsung US
Customer Rating
5
24 Bit audio makes the difference
on May 12, 2023
Posted by: Luna213
[This review was collected as part of a promotion.] I didn't think that 24bit audio would do anything but it does and it sounds AMAZING!! Small and comfortable too!!
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, great battery life
on May 12, 2023
Posted by: Buds4me
[This review was collected as part of a promotion.] Best buds for the buck, use them all day, at work and when working out, sound it's great and battery life it's great too... Totally recommend them....
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Buds
on May 13, 2023
Posted by: DiscoStu
[This review was collected as part of a promotion.] I use these for everything! Streaming, watching TV, movies, gaming, video meetings at work etc.
I love how quickly and easily they pair up.
The sound quality is fantastic with great customization features. The noise canceling is just lovely for all of the reasons.
I have the control widget on my phone and tablet which is super handy function controls, seeing the battery percentage and so on.
The battery life is great and the wireless charging is very handy, especially if I'm on the go I can charge them with my Galaxy Flip.
I love the size and how they fit and don't fall out while still being really comfortable.
I love how quickly and easily they pair up.
The sound quality is fantastic with great customization features. The noise canceling is just lovely for all of the reasons.
I have the control widget on my phone and tablet which is super handy function controls, seeing the battery percentage and so on.
The battery life is great and the wireless charging is very handy, especially if I'm on the go I can charge them with my Galaxy Flip.
I love the size and how they fit and don't fall out while still being really comfortable.
Written by a customer while visiting Samsung US
Customer Rating
4
Great
on May 13, 2023
Posted by: Dav423
I'm still trying to figure it out so far it's a great choice
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound
on May 14, 2023
Posted by: Happywithbuds
[This review was collected as part of a promotion.] Best sound from these buds compared to others I have purchased. I highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
3
They're okay
on May 14, 2023
Posted by: brent1
[This review was collected as part of a promotion.] Battery doesn't last long in buds. The charging box charges the buds like 3 times. I wish the noise canceling technology is better.
Response from Samsung USBy Debra, Social & Commerce, May 15, 2023
Hello there Brent1, thank you for finding the available time out of your vigorous day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most magnificent experiences when using our products. As you already know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Buds in the seat of your taxi on your way to catch your flight, having your Buds stolen from your bag, getting caught in a rainstorm with them in hand, to dropping your Buds and shattering them. We also have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Be sure to review the article linked below titled, "All about your Samsung earbuds' battery life" for some great tricks and a few tips on how to maximize your battery life. Please do not hesitate to contact Samsung Support if you have any additional feedback to share with us, if you have any questions, or if you would like any help troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078081/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078081/
Written by a customer while visiting Samsung US
Customer Rating
5
High sound quality in and out
on May 15, 2023
Posted by: fezer11
[This review was collected as part of a promotion.] These buds and some of the best buds I have owned. When listening to music the sound is very clear and the bass just right. Every part of the sound is well balanced. Movies and games come In with no noticeable lag. The ambient sound and noise canceling work exceptionally well. Highly recommend.
Written by a customer while visiting Samsung US