Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
All and all a good pair of buds
on May 2, 2023
Posted by: Bakoboy04
[This review was collected as part of a promotion.] The buds fit very well in the ears and don't feel like they are going to fall out. The sound and bass is good. The touch features aren't as great so I just use my phone to skip songs and there is no volume option. The voice during calls is usually fine and you can use each bud independently. The battery along with the case is impressive.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product the way it silences noise
on May 2, 2023
Posted by: Rainbowburleson
[This review was collected as part of a promotion.] I just my ear buds when I'm at work or working out or just wanting to take my mind off things.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Buds2 Pro
on May 2, 2023
Posted by: Boss68
[This review was collected as part of a promotion.] I love my new Galaxy Buds2 Pro. I use them while streaming music and movies. They were easy to connect to my Galaxy S21. The base and the sound quality are superior. The 360 audio is wonderful. The touch panels have are easy to use. I also love that it comes in purple. My only complaint is that they don't stay in my ears. Other than that I would ourchase again.
Written by a customer while visiting Samsung US
Customer Rating
5
Works well
on May 2, 2023
Posted by: LoveNormie
[This review was collected as part of a promotion.] I work nights and when it is slow I will put my Buds in. They have good sound quality. They are discrete and bot easily noticeable. Also pleased with their battery life.
Written by a customer while visiting Samsung US
Customer Rating
4
Preferred headphones
on May 2, 2023
Posted by: Dvirus
[This review was collected as part of a promotion.] I have both galaxy bud pro and apple air pods pro. For the most part both products are both great but the galaxy bud pro got the slight esge in comfort and performance
Written by a customer while visiting Samsung US
Customer Rating
5
This product better than Airpods
on May 2, 2023
Posted by: Quique
[This review was collected as part of a promotion.] I use them to listen to music while cleaning, studying and other activities. They are simple to use and charge very quickly. Also the battery lasts very long.
Written by a customer while visiting Samsung US
Customer Rating
2
Will fall out of your ear
on May 2, 2023
Posted by: Spikal
from Alabama
These earbuds have good sound and are comfortable, not good for an active lifestyle though. I lost one when the wind knocked it from my ear. I was just walking outside so I would imagine if your a runner it wouldn't be any better.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Greetings Spikal, thank you for finding the free time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Have you tried the Comply Tips Designed for the Galaxy Buds2 Pro? Galaxy Buds2 Pro foam tips easily attach to the device and feature a comfortable, custom in-ear fit. These are engineered to be the perfect length and shape for optimal in-ear fit, so the ear tips stay securely in your ears. Fun fact, the tips are designed to fit in the charging case while charging. With multiple sizes available, this will help to find the perfect fit. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082785/
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082785/
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
Written by a customer while visiting Samsung US
Customer Rating
4
Love galaxy buds futures
on May 2, 2023
Posted by: Lulu711
[This review was collected as part of a promotion.] Music while working out only issue is they slept our easy
Written by a customer while visiting Samsung US