Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
All the features are great
on May 1, 2023
Posted by: Nsejay
[This review was collected as part of a promotion.] I love the 24k bit audio from the buds but i also love the clarity, bass, anc, and the volume. They've been great for streaming music out of every earbuds i had all my life.
Written by a customer while visiting Samsung US
Customer Rating
5
Battery time is incredible
on May 1, 2023
Posted by: Nitemhere
[This review was collected as part of a promotion.] I work as a forklift operator and my building is VERY NOISY. I use my Buds 2 Pro to blot out majority of the noise and listen to music. For me it last all day with Ambiant mode on and Voice detect on. Amazingly, whenever I receive a phone call, people can actuall hear me over the noise and i don't have to shout. Those work for me so I can hear whenever my supervisor is speaking to me or giving me instructions, even on a phone call. Best since IconX
Written by a customer while visiting Samsung US
Customer Rating
5
My ear buds are awesome
on May 1, 2023
Posted by: James74
[This review was collected as part of a promotion.] My ear buds work very while I'm at work.hdjdjdjdjdjislejeue
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds thus far
on May 1, 2023
Posted by: Chester
[This review was collected as part of a promotion.] Best buds from the line. Most comfortable and doesn't fall out easily. Sound is great. Easy to use.
Written by a customer while visiting Samsung US
Customer Rating
3
Could be much more
on May 1, 2023
Posted by: Manager
[This review was collected as part of a promotion.] Better than the 1st gen, but still lacking in battery life, noise canceling, and sweat resistance compared to the competition out here.
Keep up the good work Samsung, looking forward to to the 3rd gen version of these.
Response from Samsung USBy Debra, Social & Commerce, May 5, 2023
Hey there Manager, thank you for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. For some steps to take to get the most out of your battery and to prevent damage to your earbuds, I have included a link for an article titled, "All about your Samsung earbud' battery life" for your review. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078081/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078081/
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality. Just not water proof.
on May 1, 2023
Posted by: TylerR
[This review was collected as part of a promotion.] Accidentally washed mine. Surprisingly they still work just don't sound the same.
Written by a customer while visiting Samsung US
Customer Rating
5
I love buds2 pro.
on May 1, 2023
Posted by: ViejolocoxD
[This review was collected as part of a promotion.] I use my buds2 pro for anything, listen to music, play video games, watch videos and for answers calls. They are very comfortable and they have long battery.
The color of my buds2 pro are black because they look elegant. I love them so much.
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds for a great price
on May 1, 2023
Posted by: Sameman
[This review was collected as part of a promotion.] After pre ordering these buds I have come to love them a lot compared to my older bud pros. Although for some reason my ears like to get all slimy while they're in my ears they stay in very well. The sound on these bad boys are great and for how long the battery life is and how fast they charge in their case I love them. Noise canceling is also very good and not recommended but I can use them at the shooting range. For labor that keeps your head looking down a lot the neck stretch feature helps me know when it's a good time to stretch my neck. Now the head turn feature is something I don't use since I move my head left to right a lot while I wear them so it's more for if you watching something. Overall love these.
Written by a customer while visiting Samsung US