Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
S22 ultra and galaxy pro buds 2 both are great
on May 1, 2023
Posted by: BrandonDoesMetal
[This review was collected as part of a promotion.] Galaxy buds are perfect for musicians and loud factory workers, the 360 head tracking feature is by far the best. The audio quality is amazing as well! I only wish they were more comfortable.
The phone is very smooth and the features on it are also great, the display could use a little bit of tweaking. There's something about the brightness settings that gives me a headache after using for an extended period of time. Other than those two issues there aren't any complaints!
The phone is very smooth and the features on it are also great, the display could use a little bit of tweaking. There's something about the brightness settings that gives me a headache after using for an extended period of time. Other than those two issues there aren't any complaints!
Written by a customer while visiting Samsung US
Customer Rating
4
Works great
on May 1, 2023
Posted by: maebbay
[This review was collected as part of a promotion.] I use these for listening to music out on the road while my parents are driving Lol. they work great and the battery lasts a long time
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2 Pro
on May 1, 2023
Posted by: ASKUSMC3077
[This review was collected as part of a promotion.] I use the Galaxy Buds 2 Pro with my cell phone and vehicle. I do like the additional bluetooth devices that it can be paired to and used with. I enjoy the easy pairing with the Bluetooth. The touch controls are easy to use and program to your style. I enjoy that the case is a power cell in itself and charges the Buds 2 Pro when in storage if not connected via a charge cable. They definitely are high quality. The noise cancelation feature is great and works amazingly. I prefer the ambient noise selection due to it allowing me to hear what is around me and carry on a conversation with others while the Buds 2 Pro are in my ears.
These are a great product; the craftsmanship and audio quality are by far the best.
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet
on May 1, 2023
Posted by: Thisisgravity
[This review was collected as part of a promotion.] I am very picky with how mu earbuds sound and feel and after buying the buds 2 pro, I can say they are best quality earbuds I have had in a while
Written by a customer while visiting Samsung US
Customer Rating
5
FANTASTIC AMPLIFICATION
on May 1, 2023
Posted by: Babygirl928
[This review was collected as part of a promotion.] The Sound, clarity, and function of these ear buds are stellar.
Easy to use, comfortable, sleek, and compact.
I love these ear buds and am so glad I purchased them.
Written by a customer while visiting Samsung US
Customer Rating
3
decent for he
on May 1, 2023
Posted by: droid206
[This review was collected as part of a promotion.] the item I freak but when running on an open field and my phone being placed somewhere, the connection is horrible.
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Salutations Droid206, thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro disconnect from your phone often, it may be due to a poor Bluetooth connection or because you are wearing the earbuds incorrectly. You should check that the earbuds are properly inserted into your ears, that your Bluetooth connection is secure, and that your earbuds' software is up to date. Be sure to glance over the article that I have linked below with the title, "Galaxy Buds disconnect from phone often" for some helpful troubleshooting steps you can do unassisted. Make sure to use the earbuds and your device within 30 feet of each other. The distance may vary depending on the environment and your phone model. Avoid using the device near obstructions that can block the Bluetooth signal, such as walls, routers, electrical equipment, or electromagnetic waves. Feel free to reach out to Samsung Support if you have any additional feedback to share with us or if you would like further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds love the updates
on May 1, 2023
Posted by: Oliv35
[This review was collected as part of a promotion.] I originally purchased the galaxy buds buds and had reoccuring connectivity issues, this made me a skeptic on purchasing another pair. But luckily,they seem to have worked out those initial bugs and updated the issues i had before. I love that there is a find my buds feature as this has helped me so many time i thought I lost them.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and fit
on May 1, 2023
Posted by: 1030ame
[This review was collected as part of a promotion.] When I first got my ear buds I was super excited to use them. I fell in live with them I used them to listen to music podcasts and take phone calls while I worked. The battery life is the best and I love the seamless connection between my Samsung S22 ulta and my ears buds.
Written by a customer while visiting Samsung US