Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
Great fit and sound
on May 1, 2023
Posted by: SamsungfanMI
[This review was collected as part of a promotion.] I use my bud2 pros everyday for dogwalks, household chores, etc. I love they way they fit. Much better than the 1st gen bud pros. I can wear them for hours without any discomfort. The sound is also great. You can hear all the different instruments coming through. The only downside is the battery life, which is not great. I have to recharge the buds ever 4 or 5 hours depending on use. Overall I'm glad I purchased them and enjoy using the bud 2 pros.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds!
on May 1, 2023
Posted by: Teelovesbuds
[This review was collected as part of a promotion.] My buds work great with my phone, my tablet and my computer. The sound is very clear. I love the ambient feature too.
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 2 Pro
on May 1, 2023
Posted by: Azombie8me
[This review was collected as part of a promotion.] I use these to work remotely sometimes at my home office and out in the National Forest: battery life and noise cancellation are excellent.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the noise cancelling features
on May 1, 2023
Posted by: AyeteeTree
[This review was collected as part of a promotion.] I love my pro buds. I have owned every earbud produced by Samsung. These are by far the best I've ever owned. The comfort of them being in my ear. It cancels the noise around me. I listen to my music all the time while working . The battery life is amazing as well. I really can't complain about anything. I love that I can find my earbuds when they are missing as well. Great feature.
Written by a customer while visiting Samsung US
Customer Rating
4
Better than airpods
on May 1, 2023
Posted by: Cbuchan
[This review was collected as part of a promotion.] The buds2 pro outweigh the airport pro 10000 to 1 better sound and way better active noise cancelation
Written by a customer while visiting Samsung US
Customer Rating
3
Not terrible.
on May 1, 2023
Posted by: Zmaster9
[This review was collected as part of a promotion.] I purchased these thinking that it would be a good upgrade to my Samsung Buds 2. But I can't find anything about the 2Pro to warrant spending that much more. I am returning the product and keeping my Buds 2. It will take a much more impressive development for me to look for an upgrade. Sorry guys, it's not for me.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Hey there Zmaster9, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. For your convenience I have linked the comparison between the Galaxy Buds2 versus the Galaxy Buds2 Pro. The Galaxy Buds2 Pro has enhanced 360 audio, a 24-bit Hi-Fi, Intelligent ANC, and a battery that can last up to 29hrs with case (ANC Off). The Buds 2 battery can last up to 20hrs with case (ANC Off). If you would like any further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile-audio/galaxy-buds2-pro/#compare
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile-audio/galaxy-buds2-pro/#compare
Written by a customer while visiting Samsung US
Customer Rating
5
This product has ambience mode
on May 1, 2023
Posted by: Romo414
[This review was collected as part of a promotion.] I use it to ignore folks at home and to hear music plus my coworkers at work
Written by a customer while visiting Samsung US
Customer Rating
5
Best fit winner
on May 1, 2023
Posted by: Pro2Life
[This review was collected as part of a promotion.] I use my buds every day for so all phone activities and with my watch5 too! I have tried numerous buds and have tiny little ears. I have always had problems with the fit of earbuds no matter the silicone tips or bud shape. This is the first pair that fits perfectly, comfortably, and confidently with all my activities indiscriminately! Love them more than you would typically love an accessory!
Written by a customer while visiting Samsung US