Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Sounds2Good
on May 1, 2023
Posted by: Sounds2Good
[This review was collected as part of a promotion.] I use my buds to stream movies or music while on my breaks at work and the total noise canceling really helps to take a break from the world. I also connect my buds to My tv and watch my shows while my grandson watches his kid shows and it works perfectly. You can control the noise canceling and the base...its great. Very user friendly. Never knew how much I needed good ear buds until now.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buds!
on May 1, 2023
Posted by: Whatsthat
[This review was collected as part of a promotion.] Great for the plane. Drown out unwanted noises, battery life is acceptable, and the charging case works well.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect earbuds for samsung users
on May 1, 2023
Posted by: Dhseba
[This review was collected as part of a promotion.] Easy to setup , seamless connection , very good sound , decent battery .I'm using everyday and switch from 1 gen pro, 2nd gen are lighter and sound quality is better a bit .
I'm very happy
I'm very happy
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound, poor battery life
on May 1, 2023
Posted by: LuckyCollector
[This review was collected as part of a promotion.] These are amazing sounding headphones. They provide crisp sounds with good bass if you EQ it properly. The app is very good too. My only criticism is that the battery life starts out great when you have the buds for the first time. However, as I've used it for a year now, the battery life has cut down in half which is super frustrating since it wasn't like that to begin with.
Written by a customer while visiting Samsung US
Customer Rating
4
Great replacement for airpod pro and Galaxy pros
on May 1, 2023
Posted by: LordJames
[This review was collected as part of a promotion.] Im an exercise physiologist who works out frequently, walks my dog daily, listens to a lot of podcasts while driving and walking and also talks on the phone using buds.
So far after using my galaxy bud 2 pros for a couple weeks, they are pretty great!
The battery life is quite good early on and the sound is great. Talking on the phone hasnt been a problem, unless of course its windy outside (obviously).
I often have to reposition them in my ears, to make sure there is a tighter seal, but they are easier to find the good spot than the original pros.
The ambient noise is quite good. The active noise cancelling is pretty good, but not great. I honestly dont know what to expect out of noise cancelling though haha.
In the end, would i buy these buds again, knowing what i know about them? Yes. They dont fall out of my ears, the music/sound is great, they arent heavy so no ear fatigue, and they work great with my smart watch and phone.
So far after using my galaxy bud 2 pros for a couple weeks, they are pretty great!
The battery life is quite good early on and the sound is great. Talking on the phone hasnt been a problem, unless of course its windy outside (obviously).
I often have to reposition them in my ears, to make sure there is a tighter seal, but they are easier to find the good spot than the original pros.
The ambient noise is quite good. The active noise cancelling is pretty good, but not great. I honestly dont know what to expect out of noise cancelling though haha.
In the end, would i buy these buds again, knowing what i know about them? Yes. They dont fall out of my ears, the music/sound is great, they arent heavy so no ear fatigue, and they work great with my smart watch and phone.
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing sound
on May 1, 2023
Posted by: Spikes
[This review was collected as part of a promotion.] It sounds very good and has great feature but causes my ears to itch
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Hello there Spikes, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your transparency as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fabulous experiences while using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. A small number of people may be sensitive to the materials used to design and manufacture our Galaxy Buds. The Galaxy Buds2 Pro contains Polycarbonate for the body, Stainless Steel for the speaker mesh, Brass (Palladium/gold plated) for the charging contacts, and Crystal Epoxy Aluminum for the proximity sensor window. We recommend consulting with your primary care physician to ensure that the material used in our Buds is not the cause for your skin sensitivity. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
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- Debra
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds!
on May 1, 2023
Posted by: Cowens
[This review was collected as part of a promotion.] I love my galaxy buds so much. The sound quality is top notch sealess connection and comfortable fit... I am most definitely a happy customer...
Written by a customer while visiting Samsung US
Customer Rating
5
Product has the best live sound.
on May 1, 2023
Posted by: Ball88
[This review was collected as part of a promotion.] I use my galaxy pro2 buds everyday and I hardly have to charge them for days. The sound it brings is just amazing. The only problem i slightly have is the way it fits in my ears, and it will be better if the buds where a little slimer. I believe the product is worth it,LB and the best on the market👍🏾👍🏾
Written by a customer while visiting Samsung US