Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Great buds
on May 1, 2023
Posted by: Jpinhhhg
[This review was collected as part of a promotion.] Get the buds bud. Won't regret it!
These Rick n roll
These Rick n roll
Written by a customer while visiting Samsung US
Customer Rating
5
These buds sound great
on May 1, 2023
Posted by: SumsungFan
[This review was collected as part of a promotion.] I like to listen to music while doing yard work. They work great and sound amazing! Enjoy all the functions of them also.
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade over the pro
on May 1, 2023
Posted by: Gatordontplay
[This review was collected as part of a promotion.] I had the pro before I upgraded to these and it was an upgrade. Most noticable things are they seem too stay in your ear better and the noise cancelling mutes out almost everything. Was unsure when I bought them if I would notice a difference and it was night and day. It also has a noise canceling feature that test too make sure the adapters fit your ear correctly
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product
on May 1, 2023
Posted by: Dadoni78
[This review was collected as part of a promotion.] I like my earbuds, i use them when traveling and working out. Sound is good fit is okay I believe it could be better. They will stay in but every now and then you have to adjust them in your ear. I would love to see samsung remote control for the earbuds so I don't have to tap on the earbuds.its much easier if samsung created a small remote control for their phones so I can forward my music seamlessly without having to move my whole arm or look for my phone. Earbuds are great product good sound and quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds!
on May 1, 2023
Posted by: JeffMo
[This review was collected as part of a promotion.] I use my galaxy earbuds for all my phone calls and listening to music. I even use it on my tv when the kids are too loud!
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound!
on May 1, 2023
Posted by: JustagoodolboyTX
[This review was collected as part of a promotion.] Love these buds! Have great sound and the ANC is top notch! I love using them while working out and not having to worry about them slipping out.
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch
on May 1, 2023
Posted by: Kingnubs
[This review was collected as part of a promotion.] Really good watch really my only complaint is the battery life I am going to be upgrading to the watch 6 pro this year I phoned many Galaxy products I've owned three different Galaxy buds currently have the buds pro 2 will also be upgrading those this year and I have pretty much owned every galaxy phone model 1 year in there I tried the note otherwise there's probably three or four models I haven't had that I can think of off the top of my head I used to upgrade yearly but now I wait the two years unless the newer model is way way better I will not buy any other phone watches or buds
Written by a customer while visiting Samsung US
Customer Rating
3
Great earbud, but fitting still a problem
on May 1, 2023
Posted by: Mrc983
[This review was collected as part of a promotion.] Sound quality and features are all good. Getting updates frequently and with new tools being added all the time.
It to connects seamless and work great with all my Samsung devices
The fit is not great for me. It's either too loose or too tight in my years, even using the different ear tips. It's hard to get a good fit and make sure it doesn't fall when you run or walk
It to connects seamless and work great with all my Samsung devices
The fit is not great for me. It's either too loose or too tight in my years, even using the different ear tips. It's hard to get a good fit and make sure it doesn't fall when you run or walk
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Hi there Mrc983, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Have you tried the Comply Tips Designed for Galaxy Buds2 Pro? These foam tips reduce ear pain and discomfort cause by silicon tips. They are engineered to be the perfect length and shape for optimal in-ear fit so these ear tips stay securely in your ear, whether you’re pounding the pavement or grooving to the music. I have linked them below for your convenience. Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
Written by a customer while visiting Samsung US