Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4
My buds have taken a licking and kept on ticking
on May 1, 2023
Posted by: Dooley
[This review was collected as part of a promotion.] Quality and sound have been great. I've had the same pair for years now!
Written by a customer while visiting Samsung US
Customer Rating
3
Battery in right bud
on May 1, 2023
Posted by: Montyman85
[This review was collected as part of a promotion.] After getting the buds at Christmas time I am seeing the the right bud is dying really fast much faster then the left one.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Howdy Montyman85, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds2 Pro give you up to 8 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Be sure to review the Samsung article I have linked below titled, "All about your Samsung earbuds' battery life" for more helpful tips and tricks. If you would like further assistance afterwards, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078081/
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078081/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Pair of Buds
on May 1, 2023
Posted by: Kristy
[This review was collected as part of a promotion.] I use my Samsung buds daily, typically for going to the gym. I rarely have to charge them, and when I do it might be once a week. The sound that comes from the earbuds are good quality.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Sound and Battery Life
on May 1, 2023
Posted by: PugglyBoo
[This review was collected as part of a promotion.] I love listening to music. My Galaxy Pro 2 buds have amazing sound quality. The bass and treble really enhance the listening experience. I'm able to pick up on notes in my favorite songs I have not heard before. The sound is not muddy, or muddled. Very clear. Using the ambient noise setting allows me to enjoy music without missing a conversation. They last me a full day of charge and if they get low charging them in the case is a breeze. Took them on a cruise recently and they came quite handy on the plane with the noise cancelation and excellent battery life. Quite happy with them!
Written by a customer while visiting Samsung US
Customer Rating
5
It has The best features
on May 1, 2023
Posted by: Shop4hobby
[This review was collected as part of a promotion.] Frome noise canceling to the high quality sound the galaxy earbuds 2 pro full of amazing features and fit you ear perfectly the are the best
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent pair of ear buds
on May 1, 2023
Posted by: Drewbe
[This review was collected as part of a promotion.] Replace my original galaxy ear buds with these and big difference in sound quilty and features as well. I really have to no complaints. Sound quality is great from listening to music to shows and movies. Would recommend
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds on the Market!
on May 1, 2023
Posted by: Tomahawk
[This review was collected as part of a promotion.] I use my Samsung Galaxy Buds2 Pro while I'm working and while working out. Theybstay inbthe ears snuggly and don't shake loose or jostle out at all. The tap control is especially handy when controlling my music or phone calls when my hands are full or dirty and the way they lower when people are talking and they enhance the sound around me is really convenient. One of my favorite features is the active noise canceling feature; sometimes I just like to zone out with a good podcast or book and this really helps me keep my focus on what I'm listening to.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!!!
on May 1, 2023
Posted by: Tonerome37
[This review was collected as part of a promotion.] I love these ear buds they sound amazingly crisp and clear!!
Written by a customer while visiting Samsung US