Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
So easy to use
on May 1, 2023
Posted by: Rayzer8893
[This review was collected as part of a promotion.] Fantastic earpiece clear sound excellent noise cancellation
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and sounds great
on May 1, 2023
Posted by: Lovey1123
[This review was collected as part of a promotion.] I use my ear buds to listen to music, watch movies, and talking on the phone. They're great all the way around. Plus they have the noise canceling technology and that makes it easier to hear audio.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect! Everything I need
on May 1, 2023
Posted by: Raj759
[This review was collected as part of a promotion.] I have had the Buds Pro and the Buds2 pro. Both have been fantastic.
Sound quality: very good, great base, noise cancelation, listening to my favorite songs and hearing new sounds at them is fun.
Durability: they've gone through the washing machine a few times. The first 3 days it sounded like one earbud had less sound but then it would go back to normal. I've dropped them a few times on the floor and on the road and they never broke. Still work good as new.
Sound quality: very good, great base, noise cancelation, listening to my favorite songs and hearing new sounds at them is fun.
Durability: they've gone through the washing machine a few times. The first 3 days it sounded like one earbud had less sound but then it would go back to normal. I've dropped them a few times on the floor and on the road and they never broke. Still work good as new.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 2 Pro.....Awesome
on May 1, 2023
Posted by: SamsungARMY
[This review was collected as part of a promotion.] Recently purchased these for workout purposes. Amazing sound quality and great battery life. They stay secure in ear throughout running, mountain biking, weight lifting, etc. Since i have used them for phone calls for work.
Written by a customer while visiting Samsung US
Customer Rating
5
They work, plain and simple.
on May 1, 2023
Posted by: BigSteve
[This review was collected as part of a promotion.] I'm not a "tech guy" and always felt like I wasn't the kind of person to use ear buds like this. Having used the earbuds for a few weeks I love them. When I'm in the garage or work shop I can take all my wife's calls with out stopping whatever project I'm into. I've abused my hearing for years with loud engines, lawnmowers, trimmers and saws, so the noise canceling is amazing and I never knew how much I would appreciate cutting down on all that noise. Plus I'm able to take my music and audio books with me no matter the situation. If I'm with people and need to be able to interact with them I can turn the noise canceling off and with the music low I can still hear everyone but then when I'm working in the garage, working out, or just want to jam the buds do that too. I can tune out the outside work, turn up the music and zone in on the task at hand. So simple to connect to my phone, and operate.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great pair with Galaxy Phone.
on May 1, 2023
Posted by: SamsungUser
[This review was collected as part of a promotion.] The buds are a better pair than most others for the galaxy because of how easily it connects and the settings are controlled in the app. Although sound quality could be better; it gets the job done. I never had any issues in pairing, switching paired devices, and change in settings such as noise and sound control are easy to adjust and never fail to respond. They are definitely the best in all of the series of Samsung buds that I have bought.
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound/big buds
on May 1, 2023
Posted by: Private66
[This review was collected as part of a promotion.] The headphones have great volume and noise cancelation but are way too big for my ears. I love them but I wish they were a lot smaller.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Hello there Private66, thank you for finding the free time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enjoyable experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. We also have the Comply Tips Designed for Galaxy Buds2 Pro that may remedy the way the Buds sit in your ear canal. These foam tips easily attach to the device and feature a comfortable, custom in-ear fit. The tips are also designed to fit in the charging case while charging. If you would like further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
https://www.samsung.com/us/support/answer/ANS00082785/
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
https://www.samsung.com/us/support/answer/ANS00082785/
https://www.samsung.com/us/mobile/mobile-accessories/buds/comply-tips-designed-for-samsung-galaxy-buds2-pro-black-gp-s32111410/#benefits
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on May 1, 2023
Posted by: JustMe
[This review was collected as part of a promotion.] I use my buds constantly, for music, movies, and work. They have a great battery life, recharge quickly and great sound for the price.
Written by a customer while visiting Samsung US