Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6
(6,414 Reviews)
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product.
(
270 out of
375)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
5
Good sound quality and battery life...
on April 25, 2023
Posted by: GSpalla
[This review was collected as part of a promotion.] Solid all around ear buds, with clear sound and a comfortable fit. Stays in ear nicely and is light enough that you will easily forget you are wearing them. Syncs quickly with all Samsung devices and is a great value for $$$. Well done.
Written by a customer while visiting Samsung US
Customer Rating
5
excellent earbuds
on April 25, 2023
Posted by: MarcSamsungfan
[This review was collected as part of a promotion.] Sound quality, connectivity and fit are all execellent. only would like one additional feature, multipoint. I know Samsung uses a work around on this, but I prefer multipoint
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable and great audio.
on April 25, 2023
Posted by: Teddie
[This review was collected as part of a promotion.] Great pair of earbuds, very comfortable, audio quality is wonderful. Easy to set up and go. Touch and user input very helpful and easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Better than airpods pro!
on April 25, 2023
Posted by: Jstone311
[This review was collected as part of a promotion.] I have and still own airpods, airpods pro, bose quiet comfort, jbl wireless headphones, beats fit pro and these are my go to. The audio quality on these beat them all. These have a great rich sound to them and have all really good surround effect. The bass is punchy the mids and highs are clear. The real selling point to these is the battery life and the size of the charging case. This is the first set of earbuds I can actually carry these in my pocket daily. Great buy!
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds
on April 26, 2023
Posted by: Jenn78
[This review was collected as part of a promotion.] So I've been a Samsung Galaxy user for many many years as a matter of fact I get the new note every year of course this year was the s23 ultra and I finally got me a pair of these earbuds and I absolutely love them I love how you can download the app and find your earbuds if you lose them or you can cancel all the noise around you and they sound like theater in your ears that absolutely love them
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and noise cancelling
on April 26, 2023
Posted by: DocRock
[This review was collected as part of a promotion.] Music mostly.
When I mowing. There really nice . Arch and the other one is a good one I have no idea what I can say about the bud 2 pro. Xuuufififkfuo hxjgn ufigk kfkg 8uf7 zziho ji ifkf6jx and k c6 %a%¹1¹⅛ 5hb hg ghd thvw dgfccxn fk fi nckg. Jic yukkvkvc k 7ov'ki .cjx . Good morning
When I mowing. There really nice . Arch and the other one is a good one I have no idea what I can say about the bud 2 pro. Xuuufififkfuo hxjgn ufigk kfkg 8uf7 zziho ji ifkf6jx and k c6 %a%¹1¹⅛ 5hb hg ghd thvw dgfccxn fk fi nckg. Jic yukkvkvc k 7ov'ki .cjx . Good morning
Written by a customer while visiting Samsung US
Customer Rating
1
Not Great !!!
on April 26, 2023
Posted by: Gotrippedoff
from Fishers In
Expertise:Intermediate
Got these for Bday. I'm very disappointed. The volume isn't nearly loud enough with the noise canceling on. I can barely hear the music when I cut my grass and thats with the volume all the way up and noise canceling on. Any sweat in your ear and these are coming out. I've tried all the different ear tips and it doesn't help.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 27, 2023
Hi there, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We understand wanting to ensure your buds will stay in place during the most rigorous of activities. We have available a set of foam tips that are compatible with this device rather than the silicone ones that you were experiencing difficulty with. In regards to the volume, if you have ensured the device is clean of any obstruction to the speaker and are still experiencing this difficulty, we recommend reaching out to the Samsung Support Team for assistance in troubleshooting your device to ensure it is functioning as intended, they can also help you adjust the settings based on what you are attempting to listen to. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Buds
on April 26, 2023
Posted by: Souledout
from Fort Worth Texas
Expertise:Expert
I bought my Samsung Galaxy Buds2 Pro a year ago 2022 and they are still at the highest quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US