Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Average customer rating
4.6 out of 5
4.6
(6,414 Reviews)
Open Ratings Snapshot
Rating breakdown 6,414 reviews
5 Stars
4,716
4 Stars
1,247
3 Stars
281
2 Stars
93
1 Star
77
72%of customers recommend this product. 
(
270 out of 375
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Customer Rating
4 out of 5
4
Battery Falls Short
on March 26, 2023
Posted by: Richard
[This review was collected as part of a promotion.] Great sound quality but after a while the battery life on the case starts draining much faster
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New to buds
on March 26, 2023
Posted by: SamsungDan0
[This review was collected as part of a promotion.] I basically use the ear buds to listen to music or watch videos. The ambient mode is awesome. The buds make the sound through the speakers which is cool. BIG upgrade from wired buds.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Recommend Higgly! Super happy with purchase!
on March 28, 2023
Posted by: SamsungFan826
100 times better than any Airpod product in my opinion. Highly recommended and definitely very happy I made the purchase!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All Around Great set of ear buds!
on March 29, 2023
Posted by: TechMom826
from Ohio
Expertise:Intermediate
Only had for a week but love so far. I personally like these better than any of Apple pods. Great sound and live the quick tap feature on actual bud! Highly recommend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not a good fit.
on March 30, 2023
Posted by: Jessica
from California
Expertise:Expert
These only come with 1 set of earbud tips, no size options for if you have smaller or bigger ear canals. These will easily fall out of my ears if I'm working out/running or even if I'm eating.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Elizabeth KaufmanSocial CommerceMarch 30, 2023
Hi Jessica, thank you for your feedback on your Samsung Galaxy Buds2 Pro. This device is supposed to come with additional silicone tips in a few additional sizes. They would have been in a small box inside the packaging. If this is not the case for you, we have provided a link to the Samsung Support Team for further assistance. We also have available a foam ear tip that is compatible with this device for a secure fit. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice fit
on April 5, 2023
Posted by: The King
from Norton ma
Expertise:Expert
Nice fit I love the color has great bass. I got them with my 23 ultras.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound & Fit the Best.
on April 9, 2023
Posted by: Djones2975
from Grand Rapids, Michigan
Expertise:Intermediate
My Galaxy buds 2pro fit the best out of several earbuds I've tried. The fit is important, that's what makes them sound the best. Others fit but when you move or eat the sound changes all the time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They're clean now 😉
on April 10, 2023
Posted by: AndyInAk
from Los Anchorage
Expertise:Intermediate
Hello I just wanted to pass along a awesome story about the buds 2 pro. I accidentally washed them and the charger in the laundry... Everything still works perfectly. I'm amazed and thankful for these tough lil guys!
Satisfied customer.
Andy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 809-816 of 6410 results 
<< 1 ... 100 101 102 103 104 ... 802 >>