Customer reviews from ATT.com
Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Average customer rating
4.5 out of 5
4.5
(97 Reviews)
Open Ratings Snapshot
Rating breakdown 97 reviews
5 Stars
78
4 Stars
7
3 Stars
2
2 Stars
3
1 Star
7
88%of customers recommend this product. 
(
76 out of 86
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Customer Rating
4 out of 5
4
Mostly Happy
on January 13, 2026
Posted by: Will45
from Kentucky
Verified Purchase:Yes
iPad is good. Was using 12.9 inch pro for work. Wanted something smaller to use as e-reader and a few other casual things.
The smaller iPad is a useful compliment to my larger iPad o use for work. And I was pleasantly surprised there wasn't much of a dip in quality going from pro to standard.
Two things: having to buy a new Apple Pencil is a real big annoyance.
Second: the smaller, standard version is handy as a second iPad. In hindsight I wish I went with the mini as my second iPad though. Oh well.
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, January 30, 2026
Thanks for the review—glad you’re enjoying the 2025 iPad (A16) as a smaller companion to your iPad Pro, and that the quality still impressed you. Totally hear you on the annoyance of needing a new Apple Pencil, and your point about wishing you’d gone with the iPad mini is a great callout for anyone considering a second device.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
My son loved the phone; his happiness at having it
on January 13, 2026
Posted by: leidimar
from Chicago, IL
Verified Purchase:Yes
My son loved the phone; his happiness at having it is priceless. He loves the camera and the sounds.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Perfect iPad
on January 13, 2026
Posted by: Lacey P
from Nebraska
Verified Purchase:Yes
I bought this for my daughter for Christmas and she absolutely loves it and bonus points for having service on it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Love it just not for me
on January 12, 2026
Posted by: Tara Mckleroy
Verified Purchase:Yes
I loved it but I didn’t really have much of a use for it I can do everything on it that I do on my iPhone 17 pro max it would definitely be great for the ones that don’t use their phone as often.
Response from ATT.comBy -Eli, AT&T CARE, January 26, 2026
Hey Tara, thank you for sharing your honest feedback on the iPad A16.! We’re glad to hear you enjoyed the iPad, even if it wasn’t the perfect fit for your needs. It’s great to know it could be a wonderful option for those who don’t rely on their phone as much. We truly appreciate you taking the time to share your experience as it helps others make the best choice for themselves.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPad
on January 10, 2026
Posted by: Al909
from New york
Verified Purchase:Yes
Great IPad for everyday tasks
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great product affordable price
on January 10, 2026
Posted by: Anonymous
from Turlock California
Verified Purchase:Yes
They had it in stock. They were able to activate it for me and my grandson has a new iPad.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
My first iPad ever and I’m very happy
on January 9, 2026
Posted by: ScootieB
from Marietta, GA
Verified Purchase:Yes
My first iPad ever and the color is super cute! It arrived before the eta given and I couldn’t be more happier.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Overcharged Tablet
on January 8, 2026
Posted by: TL12
from Georgia
Verified Purchase:Yes
Internet moves slow to be apart of the cell phone service . It costs more than it’s worth.
No, I would not recommend this to a friend.
Response from ATT.comBy -Eli, AT&T CARE, January 23, 2026
Thank you for sharing your experience on the Apple iPad (A16). We’re sorry to hear that your experience with internet performance and cost has not met your expectations. Sometimes, network speeds can vary depending on your location, and plan. We recommend checking your current connection settings and considering whether your plan supports optimal speeds for your tablet. Additionally, if you feel the device is overcharging or not performing as expected, we are here to help troubleshoot and check options to find a fix. You can also consider reaching out to Apple Support where they can run diagnostic for the iPad and help further. Your feedback is valuable, and we will share it with our team to help improve future experiences.

You can also follow these steps and see if it help:

⁠Check Signal Strength: Ensure you have a strong signal in your area. Weak signals can lead to slower data speeds.
2.Toggle Airplane Mode: Turning on Airplane Mode and then turning it off can refresh your device's connection to the cellular network
3.Restart Your Device: A simple restart can resolve temporary software glitches.
4.Reset Network Settings: Resetting network settings can resolve issues related to cellular data.
Written by a customer while visiting ATT.com
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