Customer reviews from ATT.com
Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Average customer rating
4.5 out of 5
4.5
(97 Reviews)
Open Ratings Snapshot
Rating breakdown 97 reviews
5 Stars
78
4 Stars
7
3 Stars
2
2 Stars
3
1 Star
7
88%of customers recommend this product. 
(
76 out of 86
)
Best Buy Privacy Policy
Customer Reviews for Apple - Refurbished Excellent - 11-inch iPad A16 chip with Wi-Fi + Cellular - 128GB - Blue (Unlocked)
Customer Rating
5 out of 5
5
Battery lasts long
on October 12, 2026
Posted by: Cheeri
from Kennesaw, ga
Verified Purchase:Yes
Wonderful I love it, great charge.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, October 21, 2026
Thanks for reaching out! We're thrilled to hear you're loving the long-lasting battery life on your new Apple iPad (2025). We’re positive you’ll make the most of your new tablet!

If you ever need immediate, one-on-one help, please DM us on our fastest support channels:

✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T

Thank you for choosing AT&T!

AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
You want be disappointed
on September 28, 2026
Posted by: Stacy rellford
from Shreveport la
Verified Purchase:Yes
I love it. You want be disappointed
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, October 28, 2026
Stacy Rellford, thank you for sharing your experience! We are glad to hear you love your new iPad and that it’s living up to expectations. If you ever need any assistance or support down the road, please feel free to reach out to our team on social media.

- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great device
on August 13, 2026
Posted by: Jmiski
from Louisville
Verified Purchase:Yes
Great device works flawlessly light weight easy to store and carry
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
IPad
on August 13, 2026
Posted by: Kym S
from Michigan
Verified Purchase:Yes
The battery life is terrible
No, I would not recommend this to a friend.
Response from ATT.comBy ATTCare_Yvette, August 14, 2026
We're sorry the battery life has not met your expectations. Check Battery settings for high-usage apps, install available updates, reduce background activity, and enable Battery Saver. If the issue continues, please DM @ATTHelp with your device and account details for faster troubleshooting and resolution.

Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T"

Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love this new IPAD
on August 6, 2026
Posted by: Lisa Beeeeeee
from Upstate NY
Verified Purchase:Yes
This was a gift and was well-received!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, October 5, 2026
We appreciate you taking the time to share your experience. It is fantastic to hear that the iPad A16 made such a perfect and well-received gift.

Thank you for choosing us to help celebrate your special occasion!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
My grandson is loving it
on July 23, 2026
Posted by: Tan E
from Columbus Ga
Verified Purchase:Yes
Perfect my grandson ! He was so excited to receive it for his birthday
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Upgrade
on July 13, 2026
Posted by: Skbrock
Verified Purchase:Yes
Works great. Upgrade from my original iPad.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love my Apple iPad (A16) 2025 - 128GB
on July 13, 2026
Posted by: davemize
from Kissimmee, FL
Verified Purchase:Yes
I've had many iPads over many years with AT&T and always feel like I've gotten a good deal on the finest tablet on the market. I don't get every new model, upgrading every three years or so. Each new tablet has represented a significant jump in features and performance. The costs also remain reasonable for the models I like. Apple continues to impress me with hardware and AT&T continues to provide good services for my needs.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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