Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4 out of 5
4.4
(1,721 Reviews)
Open Ratings Snapshot
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product. 
(
1,424 out of 1,667
)
Best Buy Privacy Policy
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
2 out of 5
2
Not as good as the playbar
on March 27, 2024
Posted by: Denny
from Blue bell ,pa
Verified Purchase:Yes
Will keep playbar and return. In today market set up has to be easier.
Cons: Difficult To Setup, Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4 out of 5
4
I would definitely buy it again for a smaller space.
on March 9, 2024
Posted by: Al
from Orlando, FL
Verified Purchase:Yes
I used this sound bar to have front sound to go with my Sonance MAG 6.1 landscape speakers. It works well with the landscape system and easily sets up and merges with it as well. Great sound for a small sound bar. Sonos tech support is not very good. Hard to communicate with. Just had to YouTube a lot. Sounds great after it's done correctly.
Pros: Easy To Setup, Easy to use, Superior Sound, Versatile, Wireless Surround Sound
Cons: Difficult To Setup, Sonos Tech Support sucks!!
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
I would purchase this soundbar again.
on November 16, 2023
Posted by: AF
from Bellevue, WA
Verified Purchase:Yes
Sonos is connected to my Samsung TV replacing a Samsung soundbar which was no longer working properly.
Pros: Easy To Setup, Superior Sound, Wireless Surround Sound
Cons: TV does not show numeric value of the volume lev
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Amazing sound
on November 15, 2023
Posted by: Kris
from Maitland Florida
Verified Purchase:Yes
Now that we got our Sonos up and running, we cannot believe we watched TV without it before. It sounds so great.
Pros: Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Rich Sound good with or without sub
on August 12, 2024
Posted by: Johnney
from Elmira Heights NY
Verified Purchase:No
I originally bought a Beam Gen 1 for my LR TV and later a SUB Gen-3 When I upgraded the BR TV the Gen-1 moved there. The Gen-2 is the same as G1 but Atmos support has been added and a better front Grill. With audio swap for Beam G1 & G2, I can now use ACE for personal listening; but remember to enable WiFi on the beam it is needed for audio swap
Pros: Dolby Digital 5.1, Night Mode, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Love it
on August 13, 2024
Posted by: Andy
from Calgary
Verified Purchase:Yes
It just 'works' - the sound is good and the base is decent :-)
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5 out of 5
5
Great product, simple to use and fantastic sound!
on August 14, 2024
Posted by: JFK
from Jacksonville, FL
Verified Purchase:Yes
I use this sound bar with my new TV and to play Apple Music via iPhone or iPad. The Sonos APP on my phone makes it so easy. Absolutely love the speech enhancement.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2 out of 5
2
Hard to install
on September 4, 2024
Posted by: Maria
from Florida
Verified Purchase:Yes
Good sound Very hard to install
Pros: Wireless Surround Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
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