Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
5
yes
on January 24, 2022
Posted by: Kirk Martin
from Winston Salem NC
Verified Purchase:No
The sound is very clear, and the price was not to bad; however, the price of the subwoofer unit is outrageous I wood like to expand my system but that is just too much.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Unbelievable sound.
on January 23, 2022
Posted by: Jim
from Philadelphia
Verified Purchase:No
Great crisp sound. For some reason I cannot get the lips to synchronize with the words. I went into the settings and turned it all the way down but it is still a split second off.
Pros: Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Good quality sound
on January 23, 2022
Posted by: Sweet Lou
from Kent Island, Maryland
Verified Purchase:No
I mainly use this for television. Very good sound
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
I would definitely recommend it
on January 21, 2022
Posted by: Rich Torres
from Florida
Verified Purchase:No
The best sound bar I have ever bought. Best sound ever
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
So Good i bought my Son in law one
on January 21, 2022
Posted by: Rickyrockett
from California
Verified Purchase:No
I have had no issues at all! Easy to set up, easy to use
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Christmas Present Beam 2
on January 19, 2022
Posted by: Dario M
from Austin, Texas
Verified Purchase:No
I have a the Beam 2 connected to my television. I have a Sonos 1 that I use in the kitchen. If I am watching a movie then I group the two speakers. For the cost, I think I could have gotten a more complete system from a diferent manufacturer. I was really disappointed when I learned I could not bluetooth to the speakers.
Pros: Expandable, Wireless
Cons: Cannot Bluetooth, Cannot adjust sound precision, Excessive delay when television is powered on, No TruPlay support for Android
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
GREAT product, but omitted one important setup directive!
on January 19, 2022
Posted by: music lover
from Fort Myers, Florida
Verified Purchase:No
This is a GREAT product-simple cable hookup, sounds terrific without need for separate bass or additional speakers, and looks great. HOWEVER, the one glitch I ran into was in the setup coordination with my tv remote control-once I set up the Sonos Beam 2 to coordinate with my new LG Oled tv, I could not modify the speaker volume with my tv controller-I could with the Sonos phone app, but not it with the tv remote. After two full days of research and numerous time-consuming calls to both LG and to Sonos (none of which resolved the problem), I finally figured out that my problem was the result of the order in which I hooked up the cables--it was a " handshake" issue (can find articles on the internet) between the tv and Sonos soundbar, The cables (HDMI) were all hooked up in their correct locations; however the SEQUENCE by which I connected everything adversely affected the full functionality of my units. I searched the internet and found some sources that told me what to do. So, I turned off the tv, cut off the power to the Sonos soundbar, removed all the cables and power cord, and started the hookup all over, carefully following the CABLE/POWER HOOKUP SEQUENCE- and WALA, everything worked perfectly. PLEASE, SONOS, INCLUDE IN YOUR INSTALLATION INSTRUCTIONS EXPRESS DIRECTIVES REGARDING CABLE/POWER HOOKUP SEQUENCE WITH THE TV BEING USED WITH THE SOUNDBAR--it would have saved me many, many hours of frustration!!
Pros: Expandable, Superior Sound
Cons: Glitch in setup with tv control
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Big Sound, Small Package
on January 18, 2022
Posted by: Spoiley
from NYC
Verified Purchase:No
Needed a new sound stand for our TV and the timing was right. All reviews came back positive so decided to give it a try. Was happy I did! Music and TV audio is superb for the size of the unit and it's trueplay feature makes watching TV an absolute pleasure. I really appreciate its ability to accentuate voices. Love that it also has voice assistance for Alexa, however, it can be a bit wonky when asking for some things like turning on and off specific hue lights. Definitely NOT a deal breaker as the other features make it super worth it! Plus it's looks great under the TV!
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Wireless
Cons: Alexa feature is great but a bit wonky sometimes
I would recommend this to a friend!
Written by a customer while visiting sonos.com