Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
2
I returned the product because it didn't do what I wanted.
on November 4, 2023
Posted by: Len
from Santa Barbara, CA
I bought this in order to display what is playing on Sonos in an area different from where my computer and Sonos was installed. As it turns out, The display is not useful and is significantly inferior to the display I can get on iphone or ipad. Sonos should have an application that displays the artwork and title of the music that is playing, you are missing an opportunity. I am not the only one who finds this necessary. I ended up with an ipad display, which is smaller than what I wanted.
Cons: Doesn't allow display in different areas.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
Improvement over the Samsung Q80C TV built-in speakers
on September 30, 2023
Posted by: Regularguy
from Austin, TX
Verified Purchase:No
It enhances the voices, which is welcome. But that's about it.
Pros: Easy To Setup, Easy to use, Speech enhancement
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: Sj
from Texas
Verified Purchase:Yes
Sound was great, good for personal tv but not enough for home theater. Worst part is connectivity. Linking in WiFi is the worst decision owner has made.
Pros: Dolby Digital 5.1, Speech enhancement, Superior Sound
Cons: Difficult To Setup, Difficult to Use
Written by a customer while visiting sonos.com
Posted by: Rob
from South FL
Verified Purchase:Yes
Great sound bar for my application. I gave 3 star for over all experience because I ordered the bundle with wall mount. It never arrived. I called and was told it was back ordered. If it's not available advise the client of such upon ordering so I can decide If I want to go with aftermarket mounts. The rep sent an email and. CC'd me no reponse.
Cons: Wall mount not avail. Back ordered
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Marcus
from Tavares, Fl
Verified Purchase:Yes
Audio fades out from time to time. Expensive, but best soundbar I've ever purchased.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
Cons: Audio fades out/pricey
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Jan
from Ky
Verified Purchase:Yes
Very disappointed this dies not have Bluetooth. Purchased 2 era 100 wall speakers to use with beam and cannot use both have to choose which one to use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound from a smaller soundbar
on December 29, 2021
Posted by: IJE
from Scottsdale, AZ
Verified Purchase:No
Only area of concern is that it loses connectivity with my Alexa account as well as my internet connection. I need to constantly pull the power cord out and reconnect to the internet.
Pros: Easy to Set Up, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Decent bar but lacks punch and is not a good stand alone
on December 27, 2021
Posted by: Will
from Atlanta
Verified Purchase:No
The biggest downside is that the sound quality is pretty poor for the price. Additionally I have to have 2 sonos one speakers to set up surround sound when it would be nice to he able to do it with just one.
Pros: Easy to Set Up, Streams All My Music, and More
Cons: Poor Sound Quality
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com