Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
3
App is constantly changing
on May 12, 2024
Posted by: JesusLovesYou
from Casper, Wyoming
Verified Purchase:No
The app used to control your sonos is constantly changing and moving where everything is. For example, one of my favorite things about my system is I can wake up to music, but now they have changed where alarms are and what is set to play is stuck at the bottom of the screen. Once this gets fixed my review will be 5 stars
Pros: Superior Sound
Cons: Difficult To Setup, Difficult to Use
Written by a customer while visiting sonos.com
Posted by: J
from MN
Verified Purchase:Yes
I didn't catch that it had to be wired into the TV and the wire wasn't very long so I returned it. So disappointed bc I contemplated buying it for months.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: GRP
from Orange, CA
Verified Purchase:Yes
Easy to set up, great sound quality simple to use. I'm sold on Sonos!
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: MP
from Folsom
Verified Purchase:Yes
Product sounded good in the store. I was guaranteed easy setup. "Just plug in the cable to the ARC location". Wellll. it didn't work. There were 4 of us trying to figure it out for 45 minutes. No luck So, my review of the product has yet to come. There were 2 steps in the setup instructions... Did them both, but no luck so far. Bummed as we wanted it connected for our Super Bowl party.
Cons: Difficult To Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Posted by: S
from Lehigh Valley, PA
Verified Purchase:Yes
Great sound. Use it always for our TV. Easy to install. Easy to use with the app.
Pros: Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Marty
from Pottstown PA
Verified Purchase:Yes
Replaced existing for bedroom tv and it is amazingly better very easy to set up and control
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Night Mode, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Big D
from Eau Claire WI
Verified Purchase:Yes
Great sound!
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Versatile, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Eric
from Boulder, CO
Verified Purchase:Yes
Sonos' position on Trueplay for Android is I "can borrow one from someone else". Why doesn't sonos support Android? While sonos supports Alexa, it does not integrate with other Alexa speakers.
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com