Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Customer Rating
4
Crisp and clear dialog
on January 27, 2023
Posted by: John
from Gainesville, Ga
Verified Purchase:No
First of all, Sonos sound bar super easy to set up and pair with my Sony TV. What I especially like about Sonos is the really clear sound for dialog making it easy to understand talking. Sound is good at all levels. Slightly disappointed in base. I did not get the sub ...yet. I amsure that will help. Wish I could pair it with my sub that I already owned but it is not reccognized.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Great sound, but..
on January 27, 2023
Posted by: Bram
from Chicago
Verified Purchase:No
I love the sound. The only issue I have after several fix attempts and a pleasant, helpful phone call to Sonos, the voices still don't sync up as well as I would want. The Sonos person helped me with the sync mode, but it still seems a little off when watching someone talk.
Pros: Superior Sound
Cons: Voices don't sync from TV to speaker well enough
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Nice product with great sound
on January 27, 2023
Posted by: CB
from Boulder, CO
Verified Purchase:No
The power cord doesn't fit well with the beam unit. It's a "soft" fit and falls out easily.
Pros: Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
The beam
on January 27, 2023
Posted by: John
from Augusta kansas
Verified Purchase:No
It was an easy set up and sounds great very good mid range and highs but still having troubles getting my Spotify and pandora to connect but sure that's on me can't wait to get the sub and see if it gets me the low end tone like my previous 10 inch wired sub but want to finish out with the rest of the system thanx for a good product
Pros: Easy To Setup, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Sounds Great But Not Loud Enough
on February 9, 2023
Posted by: Paul
from Middletown, NY
Verified Purchase:No
I use the Sonos Beam in my small living room on my TV, watching movies and playing video games. It sounds great! But when I want to listen to music, it does not get nearly as loud as it should. My panasonic speakerbar from 10 years ago was so much louder than this. This Beam should be able to go twice as loud as it can now.
Pros: Dolby Digital 5.1, Wireless Surround Sound
Cons: Not Loud Enough
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Disappointing
on January 13, 2023
Posted by: Jim
from Kelowna
Verified Purchase:No
I have tried the recommended fixes to eliminate the sound stuttering but have not been successful. I own other Sonos products and the are excellent but the Beam is very disappointing and I am to the point of disconnecting it .
Pros: Easy to Set Up, Wireless
Cons: Poor Sound Quality, Sound stuttering is a real problem
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Conflict with the HDMI Camera
on February 12, 2023
Posted by: Movie Lover
from Fremont, CA
Verified Purchase:No
I connected the Sonos Beam Gen2 to my Samsung 65" TV, and I could not get the sound to come out from the Sonos ...On the Sonos app, it stated that there was a conflict with a HDMI port. Sonos was connected to eArc HDMI3 port ... after several trials and connect / disconnect, power on / off, I found out that I could not connected the camera to another HDMI port ... only Sonos connected, sound works great. But, now I am unable to view my camera on the TV ...
Pros: Superior Sound
Cons: Difficult To Setup, HDMI conflict
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Great Sound
on February 12, 2023
Posted by: Cxyanez
from san Antonio tx
Verified Purchase:No
This bar is so easy too set up, and the sound is awesome. My only issue is the huge sound delay. Its the same for both my bedroom and living room bar.
Pros: Easy To Setup, Easy to use, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com