Customer reviews from sonos.com
Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Average customer rating
4.4
(1,721 Reviews)
Rating breakdown 1,721 reviews
5 Stars
1,217
4 Stars
229
3 Stars
138
2 Stars
79
1 Star
58
85%of customers recommend this product.
(
1,424 out of
1,667)
Customer Reviews for Sonos - Refurbished Excellent - Beam (Gen 2) 5.0 Channel Smart Soundbar with Dolby Atmos - Black
Posted by: Steve
from Aiken SC
Verified Purchase:Yes
My SONOS replaced a cumbersome and expensive sounds system. I now get the kind of sound I wanted at much less cost and trouble
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: degemiga
from Woodbury, MN
Verified Purchase:Yes
Sonos sets itself apart by making their devices seamlessly easy to set up and use even when pairing with other brands' devices. I'm no technology expert and I had this up and running as a soundbar on my new Sony Bravia 7 tv in no time. Seamless single controller use. Incredible sound with clear voice which is a big deal for me.
Pros: Easy To Setup, Easy to use, Speech enhancement, Superior Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: MRush
from Maui Hawaii
Verified Purchase:Yes
We love how easy it is to synchronize with all your devices. We are using for our TV and it is awesome.
Pros: Easy To Setup, Easy to use, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Posted by: Clay
from Ky
Verified Purchase:Yes
Excellent speaker with amazing sound quality!
Pros: Easy To Setup, Easy to use
Written by a customer while visiting sonos.com
Customer Rating
5
Fixed my problem hearing the TV
on November 11, 2022
Posted by: lab100
from San Diego, California
Verified Purchase:No
I'm 68 and I've noticed that my hearing has become slightly worse. I had an older model LG soundbar hooked up to my TV in our family room. I was having problems making out some words and my wife always complains that the TV's too loud. I recently replaced the old sound bar with a Sonos Beam. It immediately solved both problems. The sound is crisp and clear and I no longer have trouble making out the words spoken. And my wife has stopped complaining about the volume because I am able to keep it law. Sonos products are high-end and more expensive. I walked away from buying the Beam soundbar several times before finally taking the plunge. But I'm glad I got it. What price should I put on being able to hear everything? I rate this soundbar a clear winner. I am delighted with the performance so far.
Pros: Dolby Digital 5.1, Easy To Setup, Easy to use, Speech enhancement, Superior Sound, Wireless Surround Sound
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Avoid this product.
on February 2, 2023
Posted by: Luke
from Vancouver, Ca
Verified Purchase:No
This is an unreliable product, second one replaced by customer support and keeps having issues that they admit are known issues that get past QC. Only answer is for me to replace the product by sending it back to them. Avoid this one.
Pros: Easy to Set Up
Cons: Poor Sound Quality, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Why didn't I buy this sooner?
on November 29, 2021
Posted by: Bored Silly
from Cincinnati, OH
Verified Purchase:No
We've been living with the stock TV speakers for over a year since they are decent but our family room is the most room of the house. I finally started testing out speaker bars which I've avoided in the past due to output limitations but Sonos made me a convert. Their demo won by a landslide given the performance for the price. Everything was impressive. The low end notes are fuller than any other speaker bar I tried in that price range. I had the store employee replay the movie/music/game demo without the Gen 3 subwoofer and it still sounded amazing. We started with the just bar but we're going to add the subwoofer for Christmas since my autistic son sings and dances for hours in front of it. Best money I've spent for him but I wish I had done it sooner.
Pros: Easy To Setup, Easy to use, Night Mode, Speech enhancement, Superior Sound, Versatile
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Sound is great.. installation and integration is terrible
on January 27, 2023
Posted by: sunshine
from san jose, CA
Verified Purchase:No
I think its terrible that I have to have a split system with some speakers on a different network. I have some S1 and S2 speakers on one network using the S1 app, and the newest S2 speaker on a different network using the S2 app because apparently only some S2 speakers can be on the S1 network and others have to be on the S2 app. This is a TERRIBLE USER EXPERIENCE. Shame on you Sonos. Because of this nonsense I had to fully unplug all my speakers on the S1 app to install speakers on the S2 app even though the Sonos customer service person told me I could just put the S2 app on a different SSID.. which never worked. To unplug my speakers I had to get a ladder and move furniture.. took hours of trouble shooting with customer support and unplugging stuff to get my new S2 speaker on the S2 app. Such a waste of my time and now I don't get to take advantage of Sonos's main value prop of grouping this speaker with the ones on the S1 app. Why don't I just put everything on the S2 app you say??? Well.. that would cost me another $2K to upgrade all my older speakers. The 30% off to upgrade S1 speakers isn't enough.. should be more like 80% if you are going to force such a bad experience on us if we don't upgrade. Really Sonos... I can't believe you thought this was a good idea.
Pros: Superior Sound
Cons: Difficult To Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com